I don’t know why, but in some places on the website, the social media icons in the footer are unnaturally large and display incorrectly, not only on the 'blog' page but also on other blog posts. How can I fix this? Where is the problem?
This issue may be caused by the cache plugin. Please try editing the footer block with Elementor, make some changes to the settings, and then click the Update button.
I can't access your site because it shows a "Server Not Found" error. Please check if your hosting is down or if there are any DNS issues. Let me know once it's accessible again.
The issue comes from the icon element on each page and is related to Elementor’s page loading method. Have you installed any security plugins on your server?
Hello Penci,
I don’t know why, but in some places on the website, the social media icons in the footer are unnaturally large and display incorrectly, not only on the 'blog' page but also on other blog posts. How can I fix this? Where is the problem?
Examples:
https://falconacoustics.audio/analiza-akustyczna-wg-nowych-przepisow/
https://falconacoustics.audio/baza-wiedzy/
https://falconacoustics.audio/symulacje-akustyczne-i-obliczenia-akustyczne/
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Hi,
I've fixed this issue by updating all Elementor data to the latest version and clearing the site cache.
Please clear your browser cache and check again.
Regards,
PenciDesign.
It's works! Thank you!
Hello Penci,
Still have problem with this bug, check pls:
https://falconacoustics.audio/adaptacja-akustyczna/
https://falconacoustics.audio/baza-wiedzy/
Hi,
I've fixed this issue by going to dashboard → Elementor → General → Regenerate CSS & Data: click the "Regenerate Files & Data" button.
Regards,
PenciDesign.
Problem solved. Thank you.
https://falconacoustics.audio/baza-wiedzy/
Attached files: Zrzut ekranu 2025-03-25 o 11.52.50.png
Hi,
This issue may be caused by the cache plugin. Please try editing the footer block with Elementor, make some changes to the settings, and then click the Update button.
Regards,
PenciDesign.
Unfortunately, nothing is changing
Hi,
I've edited your site following all the steps I provided.
Please clear your browser cache and check again.
Regards,
PenciDesign.
It works, but now I can't edit anything in Elementor
Hi,
Please send me a screenshot of the issue. I've tested editing your site, and all Elementor elements are working correctly.
Regards,
PenciDesign.
Check in the attachment, it's loading all the time, security mode doesn't work
Attached files: Zrzut ekranu 2025-03-25 o 14.31.20.png
Hi,
This might be a plugin conflict because Elementor is unable to load the iframe preview and some elements from the Elementor Pro plugin.
To troubleshoot this issue, please disable all plugins related to Elementor and Elementor Pro (except for those included with the Soledad theme).
Then, reactivate them one by one to identify which plugin is causing the conflict.
Regards,
PenciDesign.
Penci,
I did but the problem is still exist :(
Hi,
Can you send me the FTP account details? I need to log in and check some plugin files.
Regards,
PenciDesign.
Hi,
I can't access your site because it shows a "Server Not Found" error. Please check if your hosting is down or if there are any DNS issues. Let me know once it's accessible again.
Regards,
PenciDesign.
I'm using FileZilla and it works, just checked 5 minutes ago.
Attached files: Zrzut ekranu 2025-03-27 o 08.28.23.png
Any news?
Hi,
There are no updates at this time. We're currently checking your site and will update this ticket once everything is resolved.
Regards,
PenciDesign.
OK, let me know when you will finish because I have some work to do on webiste and need have a access to Elementor.
Hello,
Could you help me today to fix an issue with Elementor? I still can't log in or do anything on the website.
Hi,
The issue comes from the icon element on each page and is related to Elementor’s page loading method. Have you installed any security plugins on your server?
Regards,
PenciDesign.