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  Public Ticket #3835985
Issue with Feature Image Preview Not Showing on Social Media in Soledad Theme
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Comments

  • anoop started the conversation
    3 weeks ago on March 11, 2025 at 11:44am

    Dear Soledad Support Team,

    I hope you are well.

    I’m experiencing an issue with the Soledad theme where the feature image preview does not appear when sharing blog posts on social media platforms like WhatsApp and Facebook.

    I have already checked the following:

    • Open Graph tags (using SEO plugins like Yoast)
    • Image size and dimensions (tested with 1200x630 px images)
    • Cleared website and CDN caches
    • Scraped the URL using Facebook’s Debugger tool

    Despite these efforts, the preview image still doesn’t display. Could you please assist me in resolving this issue? Let me know if you need any additional information or access to investigate further.

    Thank you for your support!

    Best regards,

    Anoop

  •  2,786
    PenciDesign replied
    3 weeks ago on March 11, 2025 at 2:19pm

    Hi,

    I've checked your site, and most of the URLs are displaying the thumbnails correctly on Facebook.

    Here is the screenshot: https://imgur.com/a/ZLdnG7n

    Please check again.

    Regards,
    PenciDesign.