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  Public Ticket #3839521
Issue with Weather API Not Functioning Properly in Soledad Theme
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Comments

  • anoop started the conversation
    5 days ago on Monday at 8:52am

    Dear Theme Support Team,

    I hope you are doing well.

    I am reaching out regarding an issue with the Weather API integration in the Soledad theme. The API does not seem to work properly, and I am experiencing the following issues:

    • "The weather widget does not display data correctly" or "The API key is valid, but the weather information does not load."
    • Weather widget You need to fill API key to Customize > General > Extra Options > Weather API Key to get this widget work.

    I have already tried the following troubleshooting steps:

    https://prnt.sc/3KaR1FERxEZO

    Could you please look into this issue and guide how to resolve it? I would appreciate any insights or updates on compatibility between the Soledad theme and the Weather API.

    Looking forward to your prompt response.

    Best regards,
    Anoop

  •  2,769
    PenciDesign replied
    5 days ago on Monday at 9:10am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   anoop replied privately
  •  2,769
    PenciDesign replied
    13 hours ago

    Hi,

    I've checked your site, and this issue is related to the LiteSpeed Cache plugin.

    I have cleared all site cache, and the weather widget is now displaying correctly. Here is the screenshot: https://imgur.com/a/cZZsPfT

    Regards,
    PenciDesign.