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  Public Ticket #3960570
server resources
Open

Comments

  • adverttree started the conversation

    We’ve noticed that your account is consuming a significant amount of server resources, which is causing performance issues. In the past 24 hours, your account has exceeded the resource allocation multiple times, impacting the overall performance of the server and affecting other clients hosted on the same server.

  •  2,817
    PenciDesign replied

    Hi,

    I’m not sure what happened with your site, but I recommend checking the error details with your hosting support team. No other buyers have reported a similar issue, so it’s unlikely to be caused by the Soledad theme. The problem may be related to one of the plugins you have installed.

    Regards,
    PenciDesign.