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  Public Ticket #3978753
Translated blog page not showing
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Comments

  • roubalita started the conversation

    Hello,

    I have translated the Greek blog page https://linguatrips.com/el/our-blog/ of my site (using polylang) into English and although in preview it seems OK, when I post the page, the English one https://linguatrips.com/en/blog/ shows nothing but the footer.

    Another issue I'm having is that I don't seem to be able to completely disable comments or use post excerpts appropriately. Individual posts do not have the comments area at the end of them https://linguatrips.com/en/prepaid-card-for-child-educational-trip/ but if I navigate to the posts via the category link a) the comment area is there and b) I see the whole articles instead of just excerpts.

    Can you please guide me on how to fix these?

    Thank you :)

  • roubalita replied

    sorry, the third link leading to the categories should be this one https://linguatrips.com/en/category/faqs-practical-info/

  •  2,822
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  • roubalita replied

    Hello,

    I don't think I would like to share my admin login details.

    Would it be possible for you to try and explain to me what to do? This way if a similar issue comes up again I may be to tackle it myself? 

    Thanks for your patience.

  •  2,822
    PenciDesign replied

    Hi,

    I need access to your site to properly check the settings—it's not possible to debug or resolve the issue from the front-end alone, as the translation problem is likely related to the site or plugin configuration.

    In the meantime, you can try the following:

    Go to Appearance → Customize → General → Extra Options, then click the “Fix Polylang Translation Issue” button. After that, clear all caches and check the site again.

    Regards,
    PenciDesign.