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  Public Ticket #4025932
Issues in Cart - Not updating shipping options
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Comments

  •  4
    scottpaul70 started the conversation
    1 day ago on Tuesday at 12:19pm

    We are using the Soledad theme (v8.6.5) with WooCommerce Conditional Shipping and Payments plugin>span class="gmail_default"> (v2.2.0). It seems that when a new product is added to the cart, Soledad is not triggering the process that allows shipping methods to be removed. If we update the product quantity on the View Cart page the shipping options are then updated properly. The issue appears to occur only when a new product is added. We verified if we switch to another Wordpress template the cart and checkout pages do properly add and remove shipping options when a new product is added to the cart.

  •  2,854
    PenciDesign replied
    1 day ago on Tuesday at 3:15pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   scottpaul70 replied privately
  •  2,854
    PenciDesign replied
    20 hours ago

    Hi,

    Please go to Appearance → Customize → WooCommerce → General: turn off the "Use standard page content for cart and checkout pages." option.

    Regards,
    PenciDesign.

  •  4
    scottpaul70 replied
    10 hours ago

    Thanks, but that did not fix the issue.