Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #4101030
Penci Filter Everything plugin
Closed

Comments

  •  5
    scottpaul70 started the conversation

    We are attempting to use the Penci Filter Everything plugin to create a sidebar filter. We are using Soledad v8.6.6 and Penci Filter Everything v1.4. When clicking on any of the sidebar filters we receive the following error in the browser: "Uncaught the container selector '.penci-main-sticky-sidebar' did not match anything". This does not seem to be the proper selector name for our product body but I am unable to find a place to change the selector.

  •  2,918
    PenciDesign replied

    Hi,

    It’s possible that the filter hasn’t been configured correctly.

    For this case, please send me your WordPress admin account details in a private reply. I’ll log in and help you check and resolve the issue.

    Regards,
    PenciDesign.

  •   scottpaul70 replied privately
  •  2,918
    PenciDesign replied

    Hi,

    Please also send me the URL of the page where you’ve inserted and configured the Penci Filter.

    Regards,
    PenciDesign.

  •  5
    scottpaul70 replied

    Yes it is published and available on the category product pages. It's at the bottom of the sidebar until we get it fixed.

    https://www.deckstainhelp.com/product-category/semi-transparent-wood-deck-stains/

  •  2,918
    PenciDesign replied

    Hi,

    WooCommerce uses a specific template, so if you want to filter the product pages, please use the Soledad Product Filter widget.

    Regards,
    PenciDesign.

  •  5
    scottpaul70 replied

    Does this mean the  'Filter Everything' plugin doesn't support WooCommerce even though you can select the "Product" type in the setup of the filters? We are using the Soledad Product Filter widget already with the filters we have set up. It just is limited; no ajax and have to create a widget for each filter. So I was hoping that the 'Filter Everything' plugin would work for category pages, etc.

  •  2,918
    PenciDesign replied

    Hi,

    When filtering WooCommerce products, some product-related JavaScript modules need to be reloaded. That’s why the Penci Filter Everything feature may not work properly.

    Why aren’t you using the Soledad Product Filter? It works similarly to the Penci Filter Everything plugin but is specifically designed for WooCommerce.

    Regards,
    PenciDesign.

  •  5
    scottpaul70 replied

    We are using the Soledad Product Filter widget already with the filters we have set up. It just is limited; no ajax and have to create a widget for each filter.

    https://www.deckstainhelp.com/product-category/semi-transparent-wood-deck-stains/

  •  2,918
    PenciDesign replied

    Hi,

    Please go to Appearance → Customize → WooCommerce → Shop Settings: turn on the "AJAX shop" option.

    Regards,
    PenciDesign.

  •  5
    scottpaul70 replied

    Thanks.