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  Public Ticket #4217019
SIte redirecting issue
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Comments

  • Mashiur started the conversation
    17 hours ago

    Hi, Please check my site acnn.com.au . It is redirecting to another site . For details please check the attachment . We used your theme 'Soledad'. For any reply please mail to [email protected] 

    Thanks

    Attached files:  Screenshot 2025-07-28 142530.png

  •  2,918
    PenciDesign replied
    16 hours ago

    Hi,

    I’ve checked your site in my browser, and it’s displaying correctly without any redirection. This issue may be caused by one of your browser extensions. Please try accessing the site in incognito mode or using a different browser to see the correct result.

    Regards,
    PenciDesign.

  • Mashiur replied
    15 hours ago

    Hi, We have tested through 10+ browser and 7+ laptop but all are redirecting 

  •  2,918
    PenciDesign replied
    15 hours ago

    Hi,

    I’ve created a screen recording video in my browser for this case. Please check it here: https://streamable.com/03wmrl 

    Regards,
    PenciDesign.