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  Public Ticket #4311724
Can't install theme
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Comments

  • vominhngoc started the conversation
    6 days ago on Wednesday at 10:57am

    I can't install this theme on my website. Here is the notification:

    "Installing theme from uploaded file: themeforest-AA6yWMcC-soledad-multiconcept-blogmagazine-wp-theme.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed."

  •  2,944
    PenciDesign replied
    5 days ago on Wednesday at 11:38am

    Hi,

    The issue is that you’ve uploaded the wrong theme file.

    Please extract the downloaded package, open the folder you received and use the soledad.zip file for your installation, and check again.

    Additionally, take some time to read the documentation at this link: https://soledad.pencidesign.net/soledad-document/#import-demo 

    Regards,
    PenciDesign.