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  Public Ticket #4311724
Can't install theme
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Comments

  • vominhngoc started the conversation

    I can't install this theme on my website. Here is the notification:

    "Installing theme from uploaded file: themeforest-AA6yWMcC-soledad-multiconcept-blogmagazine-wp-theme.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed."

  •  2,963
    PenciDesign replied

    Hi,

    The issue is that you’ve uploaded the wrong theme file.

    Please extract the downloaded package, open the folder you received and use the soledad.zip file for your installation, and check again.

    Additionally, take some time to read the documentation at this link: https://soledad.pencidesign.net/soledad-document/#import-demo 

    Regards,
    PenciDesign.

  • vominhngoc replied

    Thanks - I addressed the issue thanks to your response. I have another quick question please: How do I make the primary menu sticky on all pages?

  •  2,963
    PenciDesign replied

    Hi,

    I’ve checked your site, and the header menu is already sticky on all pages. If there’s any page that doesn’t have this effect, please check the page options in the page editor screen.

    Regards,
    PenciDesign.

  • vominhngoc replied

    Can you please check again? The page "Contact" doesn't have the Primary menu. And I'd like for the Primary menu to float together with the scrolling. Is it not called "sticky menu"?

  •  2,963
    PenciDesign replied

    Hi,

    You’ve built this page with full Elementor mode, which removes all the header/footer from the default theme elements/templates. Please check/edit with Elementor and then enable the header/footer again.

    Regards,
    PenciDesign.