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  Public Ticket #4505493
Logo and widget loading issues on Safari after theme update
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Comments

  •  1
    tim-nieuwpoort started the conversation
    1 day ago on Tuesday at 8:32am

    Hi,

    I just updated our theme. However, I’ve noticed that on Safari (desktop), our logo and some widgets don’t always load properly. Sometimes they appear, and sometimes they don’t when navigating through the site. Please see the attached files.

    Attached files:  IMG_6216.jpg
      IMG_6217.jpg
      IMG_6218.jpg

  •  2,985
    PenciDesign replied
    1 day ago on Tuesday at 9:30am

    Hi,

    You should check your browser cache or network settings, as I’ve just checked your site and all the logo images are displaying correctly.

    image.png

    Regards,
    PenciDesign.

  •  1
    tim-nieuwpoort replied
    1 day ago on Tuesday at 9:49am

    Thanks. Have you clicked through the website (several links)? Because they don’t always load properly. Sometimes they appear, and sometimes they don’t.

  •  2,985
    PenciDesign replied
    1 day ago on Tuesday at 9:55am

    Hi,

    It’s not loading in your browser because of a mixed content issue. To fix this, you need to convert all HTTP links to HTTPS. You can easily do this by installing the following plugin: https://wordpress.org/plugins/ssl-insecure-content-fixer/ (SSL Insecure Content Fixer)

    Regards,
    PenciDesign.