The latest update wasn’t very successful… For some recipes (not all), I no longer see any content under the ingredients and instructions (in the visual view): https://prnt.sc/PRvdBqO4BsnO
I’ve already found a temporary workaround: if I first click on “Code” and then save the recipe, the WYSIWYG editor (Visual) works again after refreshing the page (post). Have others experienced this issue after the update, and do you have any idea what might be causing it?
I’ve double-checked on the testing site and haven’t found any issues. You should review all the installed plugins, especially those that include WYSIWYG editor features. Since I can’t log in to your site’s dashboard, I’m unable to check this directly for you.
Have you tried checking it on another browser? The issue might be caused by a JavaScript syntax error in your current browser, which can prevent the WYSIWYG editor from rendering correctly.
Yes, I did — both in Chrome and Safari. Unfortunately, the same issue occurs. Someone from our hosting provider noticed it as well. Interestingly, it doesn’t happen with all recipes (posts), which makes it even stranger.
Since we don’t have access to your admin account to check the issue directly on your live site, please allow our team some time to review it on our multisite setup. We’ll get back to you with feedback as soon as we find the cause of the problem.
Hi,
The latest update wasn’t very successful… For some recipes (not all), I no longer see any content under the ingredients and instructions (in the visual view): https://prnt.sc/PRvdBqO4BsnO
The content only appears when I click on “code”: https://prnt.sc/gy3sG87-biXH
Do you know what might be causing this?
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
I’ve already found a temporary workaround: if I first click on “Code” and then save the recipe, the WYSIWYG editor (Visual) works again after refreshing the page (post). Have others experienced this issue after the update, and do you have any idea what might be causing it?
Hi,
Hi,
Have you installed and activated the Yoast SEO Pro version?
Regards,
PenciDesign.
Hi,
No, the regular YOAST (unpaid) version: https://prnt.sc/brKQZf7M5smx
Hi,
Have you tried checking it on another browser? The issue might be caused by a JavaScript syntax error in your current browser, which can prevent the WYSIWYG editor from rendering correctly.
Regards,
PenciDesign.
Yes, I did — both in Chrome and Safari. Unfortunately, the same issue occurs. Someone from our hosting provider noticed it as well. Interestingly, it doesn’t happen with all recipes (posts), which makes it even stranger.
Hi,
Since we don’t have access to your admin account to check the issue directly on your live site, please allow our team some time to review it on our multisite setup. We’ll get back to you with feedback as soon as we find the cause of the problem.
Regards,
PenciDesign.