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  Public Ticket #4509924
Top bar Date squashed
Open

Comments

  •  1
    InnaTK started the conversation
    October 27, 2025 at 11:38am

    I've noticed all my sites' top bar have the time and date all squashed together without spaces: Monday27October2025 - anyone else?

  •  3,040
    PenciDesign replied
    October 27, 2025 at 1:18pm

    Hi,

    For this case, please send me your WordPress site URL & admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   InnaTK replied privately
  •  3,040
    PenciDesign replied
    October 27, 2025 at 3:56pm

    Hi,

    I can’t log in because it shows a “Restricted Access” notice.

    Regards,
    PenciDesign.

  •   InnaTK replied privately
  •  3,040
    PenciDesign replied
    October 28, 2025 at 1:38am

    Hi,

    I can't access the WordPress admin (wp-admin) to enter my username and password.

    image.png

    Regards,
    PenciDesign.

  •   InnaTK replied privately
  •  3,040
    PenciDesign replied
    October 28, 2025 at 7:45am

    Hi,

    I’ve fixed this issue on your site by updating the Penci Shortcodes plugin. Please clear all your browser caches and check again.

    Regards,
    PenciDesign.

  •   InnaTK replied privately
  •  3,040
    PenciDesign replied
    October 28, 2025 at 12:54pm

    Hi,

    Yes, the version we’ve updated on your site is the latest one, and you don’t need to take any further action in the future.

    Regards,
    PenciDesign.

  • Jacqueline replied
    2 weeks ago on December 19, 2025 at 4:31pm

    I have the same issue with ncro.org. Can you help me as well?

    Attached files:  top_bar_date_format.jpg

  •  3,040
    PenciDesign replied
    2 weeks ago on December 20, 2025 at 1:27am

    Hi @Jacqueline,

    Please create a new ticket and include your site admin account. I’ll log in and help you check it.

    Regards,
    PenciDesign.