Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #4509924
Top bar Date squashed
Open

Comments

  • InnaTK started the conversation
    4 days ago on Monday at 11:38am

    I've noticed all my sites' top bar have the time and date all squashed together without spaces: Monday27October2025 - anyone else?

  •  2,996
    PenciDesign replied
    4 days ago on Monday at 1:18pm

    Hi,

    For this case, please send me your WordPress site URL & admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   InnaTK replied privately
  •  2,996
    PenciDesign replied
    4 days ago on Monday at 3:56pm

    Hi,

    I can’t log in because it shows a “Restricted Access” notice.

    Regards,
    PenciDesign.

  •   InnaTK replied privately
  •  2,996
    PenciDesign replied
    3 days ago on Tuesday at 1:38am

    Hi,

    I can't access the WordPress admin (wp-admin) to enter my username and password.

    image.png

    Regards,
    PenciDesign.

  •   InnaTK replied privately
  •  2,996
    PenciDesign replied
    3 days ago on Tuesday at 7:45am

    Hi,

    I’ve fixed this issue on your site by updating the Penci Shortcodes plugin. Please clear all your browser caches and check again.

    Regards,
    PenciDesign.

  •   InnaTK replied privately
  •  2,996
    PenciDesign replied
    3 days ago on Tuesday at 12:54pm

    Hi,

    Yes, the version we’ve updated on your site is the latest one, and you don’t need to take any further action in the future.

    Regards,
    PenciDesign.