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  Public Ticket #4512195
YouTube Playlist Not Loading in Soledad Video Playlist Element
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Comments

  • khalilrahmani2001 started the conversation
    3 days ago on Monday at 5:28am

    Hello,
    My YouTube playlist (ID: PLNv3QukBau25Ox0KkDZHEUeQRtmq10Wkn) was working fine until yesterday, but today the videos no longer load in the Penci Video Playlist element.

    • The playlist is public and accessible on YouTube.

    • No caching plugin is used.

    • No WordPress updates were made.

    • Network tab shows no YouTube request.

    • Console only shows minor 404 image errors.

    It seems that the Soledad script is no longer making the YouTube API request.
    Could you please check if there is a known issue or update needed in the theme or Penci Soledad Helper plugin?

    Thank you.

    Attached files:  asdcv.PNG

  •  3,003
    PenciDesign replied
    3 days ago on Monday at 5:46am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   khalilrahmani2001 replied privately
  •  3,003
    PenciDesign replied
    14 hours ago

    Hi,

    The issue occurs because your country doesn’t support the YouTube Video API. Please remove the API key — the YouTube video playlist will still work even without it.

    I’ve removed the API key for you. Please clear all your browser caches and check again.

    Regards,
    PenciDesign.