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  Public Ticket #4521625
License Problem
Open

Comments

  • clarastravelroute started the conversation
    1 day ago on Sunday at 6:39pm

    Hi;

    The license for the Soledad theme expires in two days. I purchased the theme through a different email address. How do I resolve this issue? I'm canceling the existing license and entering the new one. I get an error when copying the license code. How do I resolve this issue? Will my created posts be deleted when I change the license?

    Best Regards.

  •  3,026
    PenciDesign replied
    23 hours ago

    Hi,

    1/ If you want to migrate the license to a different email, you should contact Envato Support.

    2/ Changing the license key does not affect any site data.

    Regards,
    PenciDesign.