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  Public Ticket #4524783
500 Error (Internal Server Error)
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Comments

  • miura7777 started the conversation
    1 day ago on Wednesday at 9:23am

    Any page created with Elementor no longer allows me to save changes because it gives me a 500 error (Internal Server Error).
    I made the following changes:
    Clear the cache
    Update .htaccess
    Change the PHP settings
    but nothing has changed.
    How can I fix it?


    1344243799.png
  •  3,034
    PenciDesign replied
    1 day ago on Wednesday at 9:52am

    Hi,

    Please follow the detailed instructions in the document at this link: https://elementor.com/help/500-error/ 

    Regards,
    PenciDesign.

  • miura7777 replied
    1 day ago on Wednesday at 9:56am

    I have already done all these steps and it did not solve the problem.

  •  3,034
    PenciDesign replied
    1 day ago on Wednesday at 10:15am

    Hi,

    For this case, please send me your WordPress admin and FTP account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.