Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #4528836
Popular Posts Issue
Closed

Comments

  • skyjw started the conversation

    When I select the Jetpack post view, nothing appears..
    Jetpack is connected properly.
    What else do I need, and what should I do?

    Attached files:  1.png

  •  3,039
    PenciDesign replied

    Hi,

    When you select this option, posts will be sorted based on the Jetpack view count value. If it doesn’t work, please check the Jetpack settings and make sure the post count function is working correctly.

    Regards,
    PenciDesign.

  • skyjw replied

    HI

    Jetpack connection is fine.
    So far, all settings are fine.
    Is there anything else I need to do in the theme settings?
    Or do I need to install other theme-related plugins?
    Do I need to pay for Jetpack Stats to function properly?

    Attached files:  2.png

  •  3,039
    PenciDesign replied

    Hi,

    You don’t need to pay anything.

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  • skyjw replied

    I can't provide any sensitive information.

    You should try a simple test on your end.

    I haven't modified the theme specifically, so it could be a problem with the theme itself.