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  Public Ticket #4536370
Site Slow Issues
Open

Comments

  • itagencybangladesh started the conversation

    I have 2 queries. Website is slow after importing the demo of Soledad theme. When I try to open a post to edit, it took much time to load. What is the reason behind that? When I check another subdomain & main domain speed / load time which are hosted the same server, I think its okey. But this subdomain 'blog.itagencybd.com' works slowly & this is the domain where I imported the theme demo.


    Also, I faced an error. When I try to increase the size for desktop mode typography size for paragraph to 19 - 21 size, it doesn't work.

    Can you help me to fix this issue?

    Thanks.

  •  3,059
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   itagencybangladesh replied privately
  •  3,059
    PenciDesign replied

    Hi,

    I’ve checked your site, and the back-end loading time, including the page and post editor, is very fast and shows no issues.

    Regarding the text under the header, please edit it at Appearance → Widgets → Header Signup Form.

    I’ve logged in to your site and checked it. Please see the screen recording video below.

    https://streamable.com/matv8f 

    Regards,
    PenciDesign.

  • itagencybangladesh replied

    Thank you. Can you help me to increase the size of Typography from 'General Font Size for Text' option. I increased the size for pc mode at 20px & for mobile mode 19 px . But after saving the changes, the font size doesn't increase. 

  •  3,059
    PenciDesign replied

    Hi,

    If you’re referring to the font size of the main blog post content, please change the option located at Appearance → Customize → Single Posts → Font Sizes → Font Size Text Inside Post Content.

    Regards,
    PenciDesign.

  • itagencybangladesh replied

    yes, i set this from the options you mention below. but it doesn't work. is there any prblm?

  •  3,059
    PenciDesign replied

    Hi,

    Please turn off Coming Soon mode so I can check your live site.

    Regards,
    PenciDesign.

  • itagencybangladesh replied

    yes check please

  •  3,059
    PenciDesign replied

    Hi,

    Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

    .post-entry, .post-entry p, .wpb_text_column p, .woocommerce .page-description p {
      font-size: 22px;
    }

    Regards,
    PenciDesign.