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  Public Ticket #4543273
Featured Slider breaks randomly – slides stack vertically until Featured Slider settings are re-saved (Soledad 8.7.2)
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  • clarastravelroute started the conversation

    Hello PenciDesign Support Team,

    I am using Soledad theme v8.7.2 and I am experiencing a recurring issue with the Featured Slider on the homepage.

    Issue

    The Featured Slider breaks randomly (almost every day / every few days).
    When this happens, the slider does not function as a slider anymore and the slides/images stack vertically one below another, instead of showing as a working carousel/slider.

    Important detail

    The Featured Slider settings are NOT reset.
    When I go to:

    Soledad → Theme Options → Featured Slider

    all my previous settings are still saved (slider enabled, style, category filter, etc.).

    However, the slider only starts working properly again after I manually re-save the Featured Slider settings (even without changing anything). Once I click Save, the slider works immediately again.

    This looks like the slider scripts or slider query is not loading properly until the Theme Options are saved again.

    Environment
    • Theme: Soledad 8.7.2

    • WordPress: (your WordPress version)

    • PHP: 8.3.19

    • Editor: Gutenberg

    • Featured Slider Style: Style 26

    • Filter Featured Slider by: Featured Category

    Active Plugins (main ones)
    • LiteSpeed Cache (cache/optimization enabled)

    • Rank Math SEO

    • Envato Market plugin

    Question

    Could you please advise why the Featured Slider layout breaks and stacks vertically, even though settings remain saved, and why re-saving the Featured Slider options fixes it instantly?

    If this is a known conflict with caching/optimization or a theme bug, please share the recommended permanent solution.

    Thank you very much for your support.

    Best regards,
    Clara Team

  •  3,079
    PenciDesign replied

    Hi,

    I’ve checked your site and can confirm that this issue is related to the LiteSpeed Cache plugin. In this case, you should disable all JS/CSS optimization features in the plugin and use only the caching option.

    If you would like to further optimize your page loading speed, please follow the detailed instructions in our documentation here:
    https://soledad.pencidesign.net/soledad-document/#speed-optimization

    Regards,
    PenciDesign.