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  Public Ticket #4545342
License problem
Open

Comments

  • Flackey started the conversation
    February 22, 2026 at 4:11pm

    After update, I had to activate again, and when I write the code, I get this message:

    This license key has been registered for the domain: http://localhost/shekulliagency please buy a new license.

    But when I uploaded website online I deleted from localhost.

  •  3,116
    PenciDesign replied
    February 23, 2026 at 1:58am

    Hi,

    I've revoked this license, please register it on the new domain.

    In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

    Regards,
    PenciDesign.

  • tpdwpdev replied
    April 5, 2026 at 6:38am

    Hi Penci,

    I activated my license on a WordPress.com staging domain "https://staging-b74d-thepositivediarycom.wpcomstaging.com" which no longer exists. I need you to reset/unlink the license so I can use it on a new staging/live domain.

  •  3,116
    PenciDesign replied
    April 5, 2026 at 6:40am

    Hi @tpdwpdev,

    Please create a new ticket and include your license key. I will assist you in checking the issue.

    Regards,
    PenciDesign.