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  Public Ticket #4554564
Invalid purchase code — cannot activate theme
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Comments

  • ericlafont94 started the conversation
    March 28, 2026 at 12:03pm

    Hello, I just bought Soledad theme. When I try to activate it in WordPress I get the message "Invalid purchase code". I copied the code directly from my ThemeForest Downloads page. Please help me activate the theme. Thank you.

  •  3,116
    PenciDesign replied
    March 28, 2026 at 1:08pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.