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  Public Ticket #4559849
Purchase Code can’t de-register
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Comments

  • Johnny started the conversation
    April 20, 2026 at 11:08pm

    Dear Support Team,

    I deleted the staging site (https://www.google.com/url?sa=E&source=gmail&q=new.talentchk.com) without deactivating the license, please help me reset it for my new site.


    Thanks a lot.


    Johnny Yau


  •  3,116
    PenciDesign replied
    April 21, 2026 at 12:46am

    Hi,

    I've revoked this license, please register it on the new domain.

    In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

    Regards,
    PenciDesign.