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  Public Ticket #4563890
Upgrading Theme
Open

Comments

  •  2
    alcon_s started the conversation

    I followed the steps in 

    https://pencidesign.ticksy.com/article/15633/

    Created the token, saved it.

    But I do not see anything where I can update the theme after that by pressing a button.

    I have attached what I see




    Attached files:  website_soledad_not_upgrading.png

  •  3,116
    PenciDesign replied

    Hi,

    1/ Which version of Soledad is your site currently using?

    2/ All new updates will be shown under Dashboard → Envato Market. You will receive a notification there whenever a new version of Soledad is released.

    Regards,
    PenciDesign.

  •  2
    alcon_s replied

    This never happens for me

    • f) A list of purchased themes from Envato Market will appear (including WordPress themes you've bought from us).


  •  2
    alcon_s replied

    Thanks

    I see this 

    Welcome to Soledad - Version 8.4.9 < this is the version I am on
    A new version of Soledad theme just released - Soledad Theme version 8.7.3 < I see this but no where do I see to click one button and upgrade


  •  2
    alcon_s replied

    Testing the API connection comes back with nothing so I guess it failed.

    Will ask my provider are they blocking


    >Check with the hosting provider to ensure the API connection to api.envato.com is not blocked

  •  2
    alcon_s replied

    My provider says they are not blocking me. When we run Test API Connection should it it come back with a message that says failure or success? Right now when I run the connection, nothing comes out on the screen.

  •  2
    alcon_s replied

    I see the "Update Now" option for theme. I don't know if it just took time or I missed it

    These instructions may not be valid anymore

    "Copy the token into the box below
    Click the "Save Changes" button
    A list of purchased Themes & Plugins from Envato Market will appear"

    I went to Appearance -> Themes after this and I believe the first time I tried this I didn't see what I expected but eventually I saw the Soledad -> Update Now tile


  •  3,116
    PenciDesign replied

    Hi,

    Thank you for your update.

    Regards,
    PenciDesign.