The issue lies in the disparity between the post count algorithms of Soledad and Google Analytics/Jetpack. The Soledad theme increments the view count each time a user reads your post, whereas other services count views based on user IP addresses.
We plan to enhance the post count feature in a future theme update.
Hi there.
According to Jetpack stats and Google Analytics, my most read recent article is here: https://www.dorkaholics.com/warrior-meet-andrew-koji-jason-tobin-chen-tang-ah-sahm-young-jun-hong/
However, the Soledad popular posts puts the post published before it as the most recently most read: https://www.dorkaholics.com/warrior-meet-hoon-lee-kieran-bew-tom-weston-jones-wang-chao-bill-ohara-richard-lee/
How can I correct this data error?
Thank you,
Hi,
The issue lies in the disparity between the post count algorithms of Soledad and Google Analytics/Jetpack. The Soledad theme increments the view count each time a user reads your post, whereas other services count views based on user IP addresses.
We plan to enhance the post count feature in a future theme update.
Regards,
PenciDesign.
Hi, thank you for the reply.
I'm still not understanding the issue.
Here is what the widget is displaying.
Here is what Jetpack shows:
Here is what the posts page shows:
I believe Soledad is incrementing the wrong post.
I saw in another ticket that you were able to provide this solution: https://pencidesign.ticksy.com//ticket/3500176/
Could you assist me by doing the same?
Thank you.
Hi,
Please go to Appearance → Widgets: expand the ".Solead Popular Post" → Display Popular Post on: select "Jetpack Post Views" option.
Regards,
PenciDesign.
Hi, I do not see that option.
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Hi,
I've configured the Jetpack count for your site.
Please wait for the cache system to re-built all the meta views cache and then check again.
Regards,
PenciDesign.
How long should I wait?
Hi,
The progress may take 1 day to complete.
Regards,
PenciDesign.
Hi,
It has been over a day and the count has not changed.
Can you check please?
Thank you,
Hi,
Have you cleared all the site caches?
Regards,
PenciDesign.
Hi,
Yes, I have cleared all the caches.
Thank you,
Hi,
Please wait for me to debug your site then update this ticket as soon as possible.
Regards,
PenciDesign.
Thank you.
I installed the Penci Google Analytics Views plugin and uploaded my JSON file, but my views just say "Array"
Hi,
Have you created the JSON file from the account that you manage the Google Analytics account?
Regards,
PenciDesign.
Yes.
Attached files: consummate-yew-271000-7e1aebc8b18e.json
Hi,
In this case, please wait for me to debug and double-check on my testing site, then update this ticket as soon as possible.
Regards,
PenciDesign.
Thank you. I look forward to your progress!
Hi Team,
I just wanted to follow up.
Hi,
We'll try to update this plugin this week.Regards,
PenciDesign.
Hi, it has been one week. I wanted to follow up.
Thank you,
Hi, I wanted to follow up.
Thank you,
Hi,
I'll update your site soon.
Regards,
PenciDesign.
Hi,
Can you confirm if my site was updated today?
Thank you.