Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3754965
Theme is corupt after
Open

Comments

  •  1
    planetorlando started the conversation

    Hi  I have had this theme installed for quite some time.  Over a year.

    This morning my site was displaying a blank white page with generic wordpress error.  

    In contacting my webhosting -  hostgator - I was told that the theme is causing the issues and they gave me this error to check:

    Please check the error lpg file in file manager you could see that the issue is with the theme 
    #16 {main}
      thrown in /home2/rip2023/public_html/wp-content/themes/soledad/inc/block.php on line 285


    Hostgator had to disable the theme from the back end in order for me to be able to sign in to the dashboard.

    At this time, the site is down and I am able to get to the dashboard.  they also had to disable plug ins.

    How can I fix this issue.

  •  2,659
    PenciDesign replied

    Hi,

    Please update Soledad to the latest version to address this issue.

    How to Update A Premium WordPress Theme to the Latest Version?

    Regards,
    PenciDesign.