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  Public Ticket #3958054
conflict with Woocommerce
Open

Comments

  •  1
    megm started the conversation

    Running Soledad 7.3.4 on Wordpress 6.8

    I am getting an error message 

    There has been a critical error on this website when accessing a page of woocommerce categories.

    Categories / pages work fine when i activate 2017 theme. 

    Don't find a conflict with plugins.

  •  2,808
    PenciDesign replied

    Hi,

    The issue is that you’re using an outdated version of the Soledad theme. Please update to the latest version to ensure everything works correctly.

    How to Update A Premium WordPress Theme to the Latest Version? 

    Regards,
    PenciDesign. 

  •  1
    megm replied

    Well somehow it seems that Soledad has written over two possible home pages that I built. I had upgraded to the new version (though wasn't aware of all the other steps involved in upgrading, just downloaded and installed).

    I'm a little concerned aboiut what will heppen if I install againe.

  •  2,808
    PenciDesign replied

    Hi,

    Please send me the screenshot and take notes. I will review them and provide you with a quick solution.

    Regards,
    PenciDesign.