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Public Tickets

tealinh problem of penci_recipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2021 at 3:50pm   4 Most recent comment from PenciDesign:Hi,As I checked, you've wrapped the [penci_recipe] shortcode with the code block.Please remove the [penci_recipe] shortcode and use Block shortcode to put the shortcode inside it.Best Regards,Pen ... sampeoples Removing scriptClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2021 at 3:47pm   2 Most recent comment from PenciDesign:Hi,Yes, you can check option for it via Customize > Speed Optimization > PageSpeed OptimizationBest Regards,PenciDesign johncarnegie Wrong font size, youtube video not shownClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2021 at 3:43pm   3 Most recent comment from johncarnegie:Hi,DONE. Thanks a lot. Hope it works this time. ClementAkomea Featured images not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2021 at 12:21pm   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, all featured images show properly without any error.Some posts don't display because you are not upload featured images for them.Regards,PenciDesign. FatHummus wp_options transactionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2021 at 8:15pm   2 Most recent comment from PenciDesign Supporter:Hi,This is a WordPress Transient feature. The Transients API in WordPress allows developers to store information in your WordPress database with an expiration time. This helps improve WordPress perfor ... fioridizuccaimmagine Image sizesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2021 at 6:02pm   2 Most recent comment from PenciDesign Supporter:Hi,By default, WordPress generates 4 thumbnails: ThumbnailMediumMedium-largeLargeAnd all the options you uncheck is an extra image size of Soledad. If you want to disable all, please install the Stop ... Kasper Social media icons not dissapearingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2021 at 12:33pm   5 Most recent comment from Kasper:Hello. That makes sense.However, I have now managed to change the file by using a File manager plugin in Wordpress.  After changing the social_widget.php file via the file manager plugin, it now wor ... Kristy787 Logo on website/About meClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2021 at 12:24pm   6 Most recent comment from PenciDesign Supporter:Hi,1. I've checked the about page, the current image display is full size. Please follow this step to change image size and alignment with text content:- Go to the post/page edit mode, select the ... Thang Nguyen support about mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2021 at 8:08pm   9 Most recent comment from PenciDesign Supporter:Hi,I've edited your site by clear all site cache.Please check.Regards,PenciDesign. firosyd PWA with AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2021 at 7:14pm   14 Most recent comment from firosyd:Thank you so much!Regards Freddyt0709 Facebook Social SharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2021 at 6:42pm   4 Most recent comment from PenciDesign Supporter:Hi,The Yoast SEO plugin doesn't render the Open Graph image tag, so I've configured the social share by installing the Open Graph and Twitter Card Tags plugin. This plugin is compatible with ... FatHummus YouTube GlitchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2021 at 11:22am   2 Most recent comment from PenciDesign:Solved in the private ticket from you:https://pencidesign.ticksy.com/ticket/2844553by check to Customize > Speed Optimization > PageSpeed Optimizer > and check to "Disable lazyload iframe from PageSpe ... LetsCook89 YouTube Video not responsive?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2021 at 10:56am   7 Most recent comment from PenciDesign:Hi @FatHummus,Please create a new ticket and give me more detail about this and we will check it to help you. Please don't put a reply to the tickets of other people because they will get a notif ... Sovietovic Links are not displayed in grid layout on homeageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2021 at 5:37am   5 Most recent comment from Sovietovic:Thanks PenciDesign,That worked nicely Paxos Magazine size textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2021 at 2:42am   2 Most recent comment from PenciDesign:Hi,You can change it via Customize > Logo & Header > Mainbar & Primary Menu > Font Size for Menu Items Level 1Best Regards,PenciDesign