Public Tickets
TM20202020
RSS Feed not Working
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 3 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
I've checked your feed URL, and the issue is that Cloudflare is blocking requests from third-party applications by displaying a CAPTCHA challenge. As a result, the feed reader cannot access t ...
Fjura
Font Awesome 5 - SVG
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of Soledad does not support loading icons directly from SVG files. We will consider adding this feature in a future theme update.
Regards,PenciDesign.
Fjura
Lazy load
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 5 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
If you're using lazy loading from another plugin, please disable all lazy load options in the General & Lazy Load section of the Customizer.
Regards,PenciDesign.
Grimnik
In post font color and size
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
8
Most recent comment from PenciDesign Supporter:Hi,
In the Custom CSS panel, you can search for font-size and then adjust the numeric value to increase or decrease the font size.
Regards,PenciDesign.
Avitohol
Issues with SEO plugins and localization
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
7
Most recent comment from PenciDesign Supporter:Hi,
The warnings shown in your screenshot are related to the post content and URL settings, not to the Soledad theme.
Rank Math indicates that the focus keyword is not detected in the URL/slug, at the ...
janakbhutani
Unable to Fetch Category In Tabs
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
4
Most recent comment from PenciDesign Supporter:Hi,
I have checked your site, and the issue is that you entered an offset value in the query settings. Because of this, some categories are not showing posts.
Please remove the offset value and then c ...
Jonathan Ratner
Latest Theme Update changes font default
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
3
Most recent comment from PenciDesign Supporter:Hi,
You can try fixing this issue by updating the Soledad theme again by following the documentation below:
How to re-update the Soledad theme?
Regards,PenciDesign.
yusufdeymenci1
demo sorunu
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
1/ Please write your content in English.
2/ When importing the demo, there is an option to include the demo images instead of placeholder images. Please make sure you have selected this option bef ...
Kevin
Ad functionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2026 at 3:25pm
9
Most recent comment from Kevin:That worked. Thanks a lot!
caryn_lawrence
Changing of social media IconsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2026 at 8:53am
3
Most recent comment from caryn_lawrence:Thanks so much!
segalclinic
Domain mismatch in license document
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 16, 2026 at 3:53pm
4
Most recent comment from PenciDesign Supporter:Hi,
The dashboard I am referring to is your site's dashboard (WordPress Admin), not the theme dashboard.
Regards,PenciDesign.
Colleen Shaughnessy Larsson
font size on post text and sidebar text
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 15, 2026 at 5:21pm
4
Most recent comment from PenciDesign Supporter:Hi,
Thank you for the detailed explanation.
In WordPress/Soledad, the default post and page layouts are usually controlled by the theme settings in Appearance → Customize, rather than by a separate ...
Livia
There was an invalid type in your JSON-LD.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2026 at 3:21pm
3
Most recent comment from Livia:perfect, thank you!
Livia
Breadcrumbs structured data issues detectedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2026 at 3:20pm
3
Most recent comment from Livia:perfect, thank you!
Livia
change H2 spacingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2026 at 3:17pm
4
Most recent comment from Livia:perfect, much cleaner, thank you!