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Public Tickets

vaibhavpious Not Availabe style file   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 day ago   2 Most recent comment from PenciDesign Supporter:Hi, The issue is that you’ve uploaded the wrong theme file. Please extract the downloaded package, open the folder you received and use the soledad.zip file for your installation, and check again. A ... webseolive Loss of Theme Style   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 days ago   5 Most recent comment from PenciDesign Supporter:Hi, I’ve checked your site, and the issue is related to the LiteSpeed Cache plugin. You had CSS optimization and Critical CSS enabled, but it wasn’t functioning properly. As a result, the CSS for ... whiskycl Penci Products price color   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 days ago   9 Most recent comment from PenciDesign Supporter:Hi, Have you enabled dark mode on your site after pasting the code I sent? The code is designed to work specifically for dark mode only. Regards,PenciDesign. hubertus-fieldsports Behaviour header in viewport mobile when scrolling   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 days ago   2 Most recent comment from PenciDesign Supporter:Hi, This issue is related to the CSS translation effect. We’ll improve the animation in a future theme update—please wait for the update. Regards,PenciDesign. pedewu1 Same font color between hero and footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 days ago   3 Most recent comment from pedewu1:OK, done. Thank you. pedewu1 Problem after Wordpress updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 days ago   3 Most recent comment from pedewu1:OK, done. Thank you. HenryMani Install   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 3 days ago   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. venusscriptures Editing   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 5 days ago   8 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .wrapper-boxed.enable-boxed, .penci_header_overlap .penci-desktop-midbar, .penci-desktop-midbar, #widge ... toddhumber Query based posts   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 6 days ago   9 Most recent comment from PenciDesign Supporter:Hi @milouk, Please try to re-updating the Soledad theme by following the documentation below, and then check again. How to re-update the Soledad theme? Regards,PenciDesign. Armin Editing the Soledad Theme Main Page   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 6 days ago   2 Most recent comment from PenciDesign Supporter:Hi, 1/ The homepage layout and content on your site were built using the Customizer settings found under Appearance → Customize → Homepage. Therefore, it cannot be edited with Elementor. If you wa ... roubalita Translated blog page not showing   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   5 Most recent comment from PenciDesign Supporter:Hi, I need access to your site to properly check the settings—it's not possible to debug or resolve the issue from the front-end alone, as the translation problem is likely related to the site ... jeffkendallweed Autoplay on post video thumbnail   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 1 week ago   2 Most recent comment from PenciDesign Supporter:Hi, Please go to the post editor screen and make sure you’ve enabled the following options: Enable Video Preview on Hover Thumbnail Video URL Regards,PenciDesign. whiskycl Events list   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of the Soledad theme doesn't support displaying meta keys from third-party plugins. We will consider adding support for the Event Calendar plugin in all pos ... paulin1212 Single Post   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of the Soledad theme doesn’t support this feature, but we’ll consider adding it in a future theme update. Regards,PenciDesign.  roubalita Footer in English & claiming my site on PinterestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated 2 weeks ago   3 Most recent comment from roubalita:Oh, it was that easy! Thank you!