Public Tickets
Elodie
In Soledad Recent Posts, category filter not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 12, 2021 at 10:11am
9
Most recent comment from Elodie:Hi,Thank you, it works well now !Elodie
Kohey S
About installationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 12, 2021 at 2:52am
3
Most recent comment from Kohey S:。thanks!
lewisd9
Hide or make footer menu smaller on mobile devicesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2021 at 10:39pm
3
Most recent comment from lewisd9:Thanks alot. This resolved the issue for me.
khanawal
Demo logo has been after uploading my personal logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2021 at 10:38pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please also upload your logo at the side menu by going to Appearance → Customize → Logo & Header → Vertical Mobile Navigation, then upload at Logo for Vertical Mobile Nav.
Regards,PenciDesi ...
viaggiocoldiablo
ProgrammazioneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2021 at 5:05pm
10
Most recent comment from PenciDesign Supporter:Hi,The previous code I've to reply to you at this comment: https://pencidesign.ticksy.com/ticket/2843483/#comment-15056552 also work with the single post. Please try to copy and paste to Appearan ...
giulio73gi
Slider configClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2021 at 4:54pm
2
Most recent comment from PenciDesign:Hi,Thank you for purchasing our theme.To get the best customization for it as you want. Please use Elementor to config the homepage.I record for you a video to show you how to do that by using Element ...
Sheepsteruk
remove comments optionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2021 at 4:53pm
6
Most recent comment from PenciDesign Supporter:Hi,For the comment number of this position: please go to Appearance → Customize → Featured Slider → General, check the Hide Comment Count option.Regards,PenciDesign.
tealinh
problem of penci_recipeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2021 at 3:50pm
4
Most recent comment from PenciDesign:Hi,As I checked, you've wrapped the [penci_recipe] shortcode with the code block.Please remove the [penci_recipe] shortcode and use Block shortcode to put the shortcode inside it.Best Regards,Pen ...
sampeoples
Removing scriptClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2021 at 3:47pm
2
Most recent comment from PenciDesign:Hi,Yes, you can check option for it via Customize > Speed Optimization > PageSpeed OptimizationBest Regards,PenciDesign
johncarnegie
Wrong font size, youtube video not shownClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2021 at 3:43pm
3
Most recent comment from johncarnegie:Hi,DONE. Thanks a lot. Hope it works this time.
ClementAkomea
Featured images not showingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2021 at 12:21pm
2
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, all featured images show properly without any error.Some posts don't display because you are not upload featured images for them.Regards,PenciDesign.
FatHummus
wp_options transactionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 10, 2021 at 8:15pm
2
Most recent comment from PenciDesign Supporter:Hi,This is a WordPress Transient feature. The Transients API in WordPress allows developers to store information in your WordPress database with an expiration time. This helps improve WordPress perfor ...
fioridizuccaimmagine
Image sizesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 10, 2021 at 6:02pm
2
Most recent comment from PenciDesign Supporter:Hi,By default, WordPress generates 4 thumbnails:
ThumbnailMediumMedium-largeLargeAnd all the options you uncheck is an extra image size of Soledad. If you want to disable all, please install the Stop ...
Kasper
Social media icons not dissapearingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 10, 2021 at 12:33pm
5
Most recent comment from Kasper:Hello. That makes sense.However, I have now managed to change the file by using a File manager plugin in Wordpress. After changing the social_widget.php file via the file manager plugin, it now wor ...
Kristy787
Logo on website/About meClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 10, 2021 at 12:24pm
6
Most recent comment from PenciDesign Supporter:Hi,1. I've checked the about page, the current image display is full size. Please follow this step to change image size and alignment with text content:- Go to the post/page edit mode, select the ...