Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Apostolos Featured Slider shortcodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2021 at 1:38am   2 Most recent comment from PenciDesign:Hi,No - It's not correct. Here is more detail:1/ By default, the featured slider just enable for Homepage you've created by using Customize only. As I see your homepage now using Elementor t ... carrolltoninjurylaw NEED HELP WITH DESIGNClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2021 at 1:32am   2 Most recent comment from PenciDesign:Hi,Yeah, we're here to help. What's your problems? Please let me know.Best Regards,PenciDesign Michaelgimm latest post on 404 pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 2:05pm   2 Most recent comment from PenciDesign:Hi,You can check all the options for 404 pages now via Customize > Pages > 404 Page.At this moment, there is no option to showing the popular posts, recent posts or something like that here. We will ... olafvangastel MegamenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 1:58pm   3 Most recent comment from PenciDesign:Hi,We've said about this in the documentation for Soledad theme here - on "How to setup mega menu columns "HOME" like on this image?" section Please take a look.Best Regards,PenciDesign KeganM Review PluginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 11:49am   5 Most recent comment from KeganM:I think it might have just been an issue at themeforests end. I checked again and it came in the ZIP, but downloading fresh copies doesn't include it.Taking this as a freak Envato hiccup! Sorry f ... codeupdates How can I replace the fallback image of blog posts with my own image?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 11:39am   4 Most recent comment from PenciDesign:Hi,Yes, you need to do that again for every update..We will consider to add more an option to help you can customize this in the future updates.Best Regards,PenciDesign kurniaikhwan how to create critical css for mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 11:37am   4 Most recent comment from PenciDesign:Hi,I'm not sure about this. Since we've lost 6 months to develop the tool for Window and we lost more than $100k to pay for our developers to develop this tool in these 6 months..Best Regard ... kurniaikhwan set url for social media iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 9:30am   2 Most recent comment from PenciDesign:Hi,You can set URL for your social icons via Customize > Social MediaAnd let blank any social media icon you want to hide.Best Regards,PenciDesign dorkaholics HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 8:37am   2 Most recent comment from PenciDesign:Hi,Please try re-update the plugin "Penci PageSpeed Optimizer" to fix it.To re-update the plugin, go to Plugins > All Plugins > deactivate & delete plugin "Penci PageSpeed Optimizer"After that, go to ... LanaABA The background image is not changingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 8:15am   3 Most recent comment from LanaABA:Thank you.  panteleev831 H1Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 2:45am   4 Most recent comment from PenciDesign:Hi,That option will help you add one h1 tag to your homepage. You can put the content of h1 tag you want to use there. Example text:   Here is h1 content for my homepageAlso, all the main titles on ... pbourelly Bourelly Soledad 7.9.1Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 2:42am   2 Most recent comment from PenciDesign:Hi,I don't see anything wrong on that page.The first image takes your featured image. No anything wrong there.For this section - http://prntscr.com/12jz1tb you should edit that page by use Elem ... pbourelly Bourelly Page Speed OptimizerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 2:34am   2 Most recent comment from PenciDesign:Hi,I just checked and that page got 96 scores on Desktop and 86 scores on Mobile.Best Regards,PenciDesign yusaa How can I adjust the penci slider heightClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2021 at 5:06pm   2 Most recent comment from PenciDesign:Hi,We have options to help you can ajust the Penci Slider based on the ratio height/width via Customize > Featured Slider Options. Have you checked it?Best Regards,PenciDesign jordi_ceballos Ceballos Copy Soledad configurationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2021 at 12:15pm   3 Most recent comment from jordi_ceballos Ceballos:Great, thanks