Public Tickets
pbourelly Bourelly
SOCIAL SHAREClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2021 at 2:02pm
2
Most recent comment from PenciDesign:Hi,The social sharing uses for sharing only. It's not your social media URL. So, you can't do that.To control social sharing icons, you can check options for it via Customize > General > Sho ...
Komedy
Rank Math Bread CrumbsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2021 at 1:38pm
2
Most recent comment from PenciDesign:Hi,At this moment, this theme doesn't support to showing the Rank Math Breadcrumbs. We will consider adding this feature in future updates.Best Regards,PenciDesign
novatise
MACClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2021 at 12:32pm
10
Most recent comment from PenciDesign:Hi,Strange, our developers checked it with PHP 8 and didn't see any problems.I just checked it with my testing site on A2Hosting with PHP 8 and didn't see any problems also.So, please send m ...
TwinsOnToes
Penci Speed Optimizer pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2021 at 8:17am
5
Most recent comment from TwinsOnToes:Hi,
Thanks a lot for the quick reply. You can close the ticket :)
zzrilakkuma
Critical CSS toolClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2021 at 3:17am
3
Most recent comment from zzrilakkuma:OK, it has to put on https://Thank you for your support.
naama30
sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2021 at 12:54am
2
Most recent comment from PenciDesign:Hi,1/ You can disable it via Customize > Featured Slider > General > and un-check on "Enable Featured Slider"2/ We've checked before running the javascript from our codes, so you don't need ...
panannablogdiviaggi
featured photosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2021 at 12:39pm
2
Most recent comment from PenciDesign:Hi,This issue caused by you've enabled the lazyload images/media from SG Optimize, Jetpack or another lazyload images plugin, let's check and disable it because the theme already supports la ...
Maria Ines
Penci SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2021 at 4:26am
4
Most recent comment from PenciDesign:Hi,You can go to Dashboard > Penci Slider > All Slides > hover mover on the slider heading text and drag & drop to re-order the slides.Best Regards,PenciDesign
Komedy
Penci SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2021 at 5:22pm
5
Most recent comment from Komedy:Thank you very muchWarren
dariobella
postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2021 at 3:38pm
2
Most recent comment from PenciDesign:Hi,You can go to Customize > General > Show/Hide Social Sharing > and hide the like hereTo manage the widgets, please go to Appearance > Widgets > remove widgets you don't want to use on the "Mai ...
Dzorro12 ABDEL
backrund colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2021 at 12:48pm
8
Most recent comment from Dzorro12 ABDEL:Thanks its Ok NewGreat thanks Brohttps://prnt.sc/11x7dtp
R4MYYY
Version 9 OptimazationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2021 at 12:46pm
12
Most recent comment from PenciDesign:Hi,Can you tell me more detail about this?What's the position you want to change on desktop & mobile views?Best Regards,PenciDesign
girlknowstech
How to hide logo when screen is small OR when on mobile?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2021 at 4:32pm
2
Most recent comment from PenciDesign:Hi,You can add more this code to Customize > Custom CSS to do that:
@media only screen and (max-width: 960px){
#header .inner-header {
display: none;
}
}
Best Regards,Penc ...
fabaff
ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2021 at 4:30pm
5
Most recent comment from PenciDesign:Hi,YeahBut, our developers just tested the latest version 7.9.0 + Elementor latest version 3.2.1 and didn't see any problem.So, can you go ahead to update it and if the issues still appear, can y ...
showthinker
Emergency!! Missing the appearance!Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2021 at 3:31pm
2
Most recent comment from PenciDesign:Hi,This issue caused by you've changed the theme name folder or you're using soledad child theme before and now you've activated the parent theme.If you've used the child theme bef ...