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Public Tickets

m28006 Penci Fancy HeadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2019 at 7:47am   2 Most recent comment from PenciDesign:Hi,The Penci Fancy Heading has option to help you can custom the font size for any element inside it. So if you want to change it, just need change the font size.Best Regards,PenciDesign David_DSB Megamenu option is no longer shownClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2019 at 4:37am   2 Most recent comment from PenciDesign:Hi,It seems you have a plugin caused this issue.Please deactivate all plugins and check it again. After it work, let's enable each plugin to check what's plugin caused this issue. Best Rega ... ccannes Highlighted product count in shop categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2019 at 4:24am   2 Most recent comment from PenciDesign:Hi,If you want to remove the yellow background only - keep the number, please try add more this code to Customize > Custom CSS: mark.count { background: none; } If you want to remove the product coun ... autorentals Looking For HelpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2019 at 4:15am   2 Most recent comment from PenciDesign:Hi,I see it still fine - I don't get the issues as you said. It seems you have an add-on of your browsers caused the "red slash" in the middle.Let's check it again.Also, the email social me ... Tommyland Error: the_content functionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2019 at 4:08am   2 Most recent comment from PenciDesign:Hi,Can you tell me what's page URL you're getting this issue?Also, please show me a record video for this issue or some screenshots about this.Best Regards,PenciDesign m28006 Featured Image incl. penci rating graphicClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2019 at 3:58am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this feature.. We will consider to add more this feature in the future updates.Best Regards,PenciDesign Justmytravel Mobile version not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2019 at 3:53am   2 Most recent comment from PenciDesign:Hi,As I can see you're using a plugin to caused this issue.Please try deactivate all plugin ( except caching plugin ) - after that, clearly all the cache and check it again.After it work, let ... c00lstylo language translationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2019 at 3:40am   2 Most recent comment from PenciDesign:Hi,No - you need to use a multiple languages plugin to create a multiple language site.Best Regards,PenciDesign AndreeaVasile1985 post sharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2019 at 10:22am   2 Most recent comment from PenciDesign:Hi,Please try do following the guide like we said on the documentation here to fixed that issue.Best Regards,PenciDesign jsanher92 Cannot upload the theme on my wordpress 5.3Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2019 at 4:16am   3 Most recent comment from PenciDesign:Hi,This theme has auto updates from itself. You can check this guide to know how to update theme:https://pencidesign.ticksy.com/article/11313Best Regards,PenciDesign lagiosdi Custom Template for Custom Post TypeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2019 at 4:12am   4 Most recent comment from PenciDesign:Hi,Yeah, you can. You can create a file like that and copy the code from single.php and paste to that file and edit it.Best Regards,PenciDesign dmiglioli Homepage RefreshClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2019 at 4:11am   2 Most recent comment from PenciDesign:Hi,With this issue, I think you need to ask author of the plugin to know if there is a way to do that. Because we can't affect to features come from a plugin.Also, I think you can try another way ... denizmavisi Single Posts BackgroundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2019 at 3:57pm   6 Most recent comment from PenciDesign:Glad when your issues solved. If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor  Thank you so much in advance ... ERogdakis Link Colors in Single PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2019 at 3:32pm   7 Most recent comment from ERogdakis:Worked thank you lierudy Content AlignmentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2019 at 2:40pm   4 Most recent comment from PenciDesign:Hi,As I see you're using Elementor to created that post.Please go to edit that post by use Elementor - and click to edit section wrapper  the post content > on "Columns Gap" > select "No Gap" - ...