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Public Tickets

beforeikickittravel alt attributeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2019 at 4:20pm   6 Most recent comment from PenciDesign:Hi, As you can see it appears - so, that's issues has solved. You can ignore all issues related with alt on images. Best Regards,PenciDesign merakiexplorer layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2019 at 10:01am   7 Most recent comment from merakiexplorer:Thanks Valhalleim Calendar and ReviewsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2019 at 3:44am   4 Most recent comment from PenciDesign:Hi,1/ Unfortunately, currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.2/ Please make sure you've installed Woocommerce plugi ... Cynserity Setup- Slider & ThumbnailsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2019 at 2:48am   3 Most recent comment from PenciDesign:Hi,I can't login to your site by use the information as you sent.But, I think I don't need to login for your site. With this issue, seem you've enabled lazyload images from Jetpack or ... vincemat01 Homepage LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2019 at 4:14pm   2 Most recent comment from PenciDesign:Hi,You can check this video tutorial to know how to config homepage magazine by use customizer.And if you're using featured category:  XXX for example on the homepage and want to make the ads di ... vincemat01 Post HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2019 at 4:11pm   2 Most recent comment from PenciDesign:Hi,If you use default settings from WordPress - you don't need to do anything.Let's go to Dashboard > Settings > Reading > and make sure your config look like this image.Best Regards,PenciDe ... receivet Sidebar missing in amp versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 13, 2019 at 7:49am   2 Most recent comment from PenciDesign:Hi,As I see you're not use our AMP plugin. You're using another plugin for create AMP - so, please check settings from that plugin.Best Regards,PenciDesign jotiermas Video Widget not working in Footer ColumnsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 12, 2019 at 3:49pm   7 Most recent comment from jotiermas:Ah, OK... good to know!Thanks again!! knoeienmetinge Recipe text not considered in YoastClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 12, 2019 at 3:14pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, there is no way to do that. Because Yoast SEO can't read the content inside a shortcode ( Recipe Card is a shortcode. ). It apply for all recipe plugins - not for our plugin on ... Mannenmedia Unsafe scripts?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 12, 2019 at 2:51pm   2 Most recent comment from PenciDesign:Hi,This issues caused by your SSL.Please try use plugin Really Simple SSL to solved that issue.Best Regards,PenciDesign sophiaroseroams Slider imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 12, 2019 at 2:45am   2 Most recent comment from PenciDesign:Hi,If you want to fit the images on the slider you're using - you can use images with the size: 1170 x 750 pixel.Best Regards,PenciDesign TheGreetery Penci Slider not responsiveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 12, 2019 at 2:33am   4 Most recent comment from PenciDesign:Hi,Yeah, because by default the logo will center on that space: http://prntscr.com/o0pm2oIf you want to make the logo center on navigation width, please add more this code to Customize > Custom CSS: ... Tajda Blog Description BarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2019 at 8:24am   2 Most recent comment from PenciDesign:Hi,Please try install plugin Yoast SEO and go to Dashboard > SEO > Search Appearance > and change it like the way you want on "SEO title"Best Regards,PenciDesign TakumaKaito WPbakery page builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2019 at 3:03am   8 Most recent comment from PenciDesign:Hi,I just checked your site and I didn't see any issue on that. Check this image: http://prntscr.com/o08kxsSeem that's caching issue. No worries.Best Regards,PenciDesign ismailsirajeittembe slider instead of featured image of a postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2019 at 2:52pm   6 Most recent comment from PenciDesign:Hi,If you have issues when create a new ticket - let's send us an email via our contact form and we will take it a look on this help you.Best Regards,PenciDesign