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Public Tickets

Katja_S The mobile navigation button disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2019 at 3:01am   4 Most recent comment from PenciDesign:Hi,1/ I can see the search icon & menu button appears fine now: http://prntscr.com/mstn0y2/ If so, seem your hosting has been blocked for API from Instagram. Ok, no problems, you can use plugin Insta ... alkisti19 picture on about meClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2019 at 7:12am   3 Most recent comment from alkisti19:Thanks, it worked! fototom Mega menu not showing child post in translationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2019 at 4:55pm   6 Most recent comment from PenciDesign:Hi @Emanuele,Please create a new ticket and our support team will check it help you. Don't put reply to ticket of another customers because they will get notice about your reply.Best Regards,PenciDesi ... Benny Implementig GifClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2019 at 4:42pm   7 Most recent comment from PenciDesign:Hi,I've fixed it help you. We've added this improve in the next update version of Soledad No worriesBest Regards,PenciDesign ryanafry Rounded Corners on Title BoxesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2019 at 3:37am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS: ul.homepage-featured-boxes li .penci-fea-in, ul.homepage-featured-boxes li .penci-fea-in.boxes-style-3:before, ul.homepage-featured-boxes li ... quilsoft Homepage designClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 6:56pm   3 Most recent comment from quilsoft:All resolved. Thank you very much! :D Manondejong Homepage mixed blog layoutsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 5:19pm   4 Most recent comment from PenciDesign:Hi, On "Post Count" please fill   -1 if you want to display all. Best Regards, PenciDesign Jose Angel Barrera Alvarez How to increase the Search buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 7:19am   5 Most recent comment from Jose Angel Barrera Alvarez:Ah, OK! Thanks for your fast support and the advise!JA coptup4ik How to make my website look exactly like on soledad video theme?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 4:14am   5 Most recent comment from PenciDesign:Hi,Please use English.. We don't know other languages..Best Regards,PenciDesign eascomunicacion Duda de licenciasClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 3:30am   2 Most recent comment from PenciDesign:Hi,In next times, please use English because we don't know other languages.About your question, we've said about this in the documentation for Soledad here - please take it a look.Best Regards,PenciDe ... cassianobassil WPBakery Page BuilderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 3:22am   2 Most recent comment from PenciDesign:Hi,We've said about this in the documentation for Soledad theme here - please take it a look.You can go to download page and re-download "All files and documentation" package. After that, extract this ... herztopf Translate words into GermanClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 3:16am   7 Most recent comment from PenciDesign:Hi,I'm still not clearly with your question, can you send me URL for this post and tell me more detail about this issue?Best Regards,PenciDesign asantucciecpi WordPress 5.1Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 3:03am   9 Most recent comment from PenciDesign:Hi,Seem your site has a bug from itself - maybe your Wordpress missing core or has a bug from the hosting.I've tried activate a default theme from Wordpress - and to much bugs issues appears - check v ... thibltlefebvre Authors links on post wrong redirectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 2:57am   4 Most recent comment from PenciDesign:Hi,As I checked on your site, the URL of author still appears correct on the single posts page - but when you click on that URL - the author URL auto redirect to homepage. So, I'm sure it come from a ... Marco Migliore logo piccoloClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 2:51am   4 Most recent comment from PenciDesign:Hi,Please make sure you've set your logo via Customize > Logo and Header Options > "Upload Logo" & "Logo for Vertical Mobile Nav"After that, clearly all the cache to make sure the cache to make sure t ...