Public Tickets
chrissywoods
Recommended plug in keeps crashing siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2017 at 3:00am
3
Most recent comment from PenciDesign:Hi,Have you try deactivate all other plugins you're using and try activate Penci Soledad Demo Importer plugin again? Maybe this plugin has conflict with a plugin you're using.If it work, you can enabl ...
Sarimarcus
Custom CSSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2017 at 2:56am
2
Most recent comment from PenciDesign:Hi,Thank you for purchased Soledad theme.That's not affect to your site performance. As you can see the default themes of Wordpress like twentyfifteen, twentyseventeen, twentysixteen....use that wayBe ...
mandykarlowski
Enable Featured Video Heading not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2017 at 9:58am
3
Most recent comment from mandykarlowski:Haha yes you are right! Thank you so much for your fast reply and the help!
MiraVeda Veda
popular post widget exclude categoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2017 at 11:43pm
4
Most recent comment from MiraVeda Veda:Sorry, I missed the screenshot. Thanks…I can take care of it.
MiraVeda Veda
woocommerce sidebars aren't workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2017 at 11:24pm
3
Most recent comment from MiraVeda Veda:Thanks…that works!
Andrea DeLesDernier
HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2017 at 3:43pm
2
Most recent comment from PenciDesign:Hi,
Have you go to admin > Settings > Reading > and make your config like on this image?We've said about that on the documentation for Soledad theme here
Best Regards,
PenciDesign
Andrea DeLesDernier
oembedd vs iframeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2017 at 3:42pm
4
Most recent comment from PenciDesign:Hi,You can check this article for more.Best Regards,PenciDesign
pippyinthesky
CommentsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2017 at 3:35pm
2
Most recent comment from PenciDesign:Hi,The spamer was discovered by wordpress automatic.If you still can comment without login - It's normal.Best Regards,PenciDesign
katrinachambers
WoocommerceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2017 at 3:18am
4
Most recent comment from katrinachambers:thanks, found a plugin.
Veronique
Choosing featured articlesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2017 at 8:59pm
4
Most recent comment from Veronique:Oh, ok, I got it, it works, it hides the category :-) Thanks !!
Adam
Header and Slider are Aligned LeftClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2017 at 9:32pm
2
Most recent comment from Adam:I figured it out... It was Customize > Topbar Options > Hide Social Icons in the top bar (checked it) and that solved the issue.
laura
updating themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2017 at 4:00pm
7
Most recent comment from laura:Thank you for the help.Too bad I don't know what I did wrong, hopefully it will work next time.Thanks for the heads up about the translations.Best,Laura
JanChope
Updating Blog Theme from 4+ to 5Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2017 at 8:22am
4
Most recent comment from PenciDesign:Hi,We've said very clearly in the guide. Please read it carefully.1/ If you modified the files in this theme - example: You modified the codes in style.css file or functions.php file - when you updat ...
rakibrohan
Read More Button CustomizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2017 at 7:07am
12
Most recent comment from PenciDesign:Hi,To do that, please add more this code to Customize > Custom CSS:
.penci-readmore-btn i, .penci-featured-cat-seemore i{ display: none; }Best Regards,PenciDesign
Lesnar99
Problems when configuring the themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2017 at 7:04am
2
Most recent comment from PenciDesign:Hi,You need to select on Customize > General Options > Homepage Layout is "Magazine Style 1" or "Magazine Style 2"If you're using version 5.0+, you can use option Customize > Homepage Options > En ...