Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

ovoforums Penci SliderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 7, 2018 at 11:02pm   1 Most recent comment from ovoforums:close kelasings Changing The Size Of The SliderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 7, 2018 at 1:28pm   4 Most recent comment from Penci Design:Hi, Thank you for your all feedback. I fix this issue  as soon as possible and add more this fix to next update version of PenNews. Best Regards, PenciDesign Shariif Audio bug and some featuresClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 6, 2018 at 2:43am   5 Most recent comment from PenciDesign:Hi,No - currently this theme doesn't support for regenerate thumbnails from facebook videos.We will consider to add more this feature in the future updates.Best Regards,PenciDesign rupenk purchase code not workingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 6, 2018 at 1:43am   4 Most recent comment from Penci Design:Hi,Make sure you are using the lastest version of pennews. The current version of PenNews is 6.1. If you are using the old version of pennews, please update to the new version. To update theme, plea ... Mr Bansal Featured Posts:Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 5, 2018 at 4:44pm   2 Most recent comment from PenciDesign:Hi,If you want to do that - you can do that by create a new page > select Template for this page is "Fullwidth"After that, add element "Featured Slider" to that page + "Penci Container" element to tha ... edvisionstudio Vertical image don't workClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 5, 2018 at 10:56am   2 Most recent comment from Penci Design:Hi,Please edit this block , choose Image Type is vertical as screenshot http://prntscr.com/l2hs8vIf it not working, please send me:- Your admin url- Your acount admin (  username and password )- ... AaronPhelps Comments and Post View ErrorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 3, 2018 at 3:44am   8 Most recent comment from Penci Design:Hi,I checked on your site.It seems that you using  PenNews theme and plugin  with  old version. Please update it with latest version.Best Regards,PenciDesign samvadplus regarding plugins compatiblityClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 3, 2018 at 2:57am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.Wordpress has too much plugins and much Member plugins, so we can't check and compatible with all.But, PenNews theme can working fine with most of plugins. I think yo ... trustbuilt Duplicating My SiteClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 3, 2018 at 2:42am   4 Most recent comment from PenciDesign:Hi,Seem your hosting has been limited that. This caused the issues. Please contact with your hosting provider and ask them about this.. Best Regards,PenciDesign caparros07 Can´t have padlockClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 2, 2018 at 10:23pm   2 Most recent comment from caparros07:Thanks, i found it, it was a plugin i installed, i´m sorry, Nabil Google Publisher Tag position on sidebarClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 2, 2018 at 8:05am   3 Most recent comment from Nabil:fixed thank you! wowmedia Not working with jetpack cookie noticeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 2, 2018 at 3:10am   3 Most recent comment from Penci Design:Hi,I checked on your site.I saw jetpack cookie notice working fine.Please check video attachmentBest Regards,PenciDesign Pedro design and visibilityClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 1, 2018 at 9:16pm   11 Most recent comment from Pedro:Awesome! you are the boss! Thank you very much until Viet Nam I will follow your directions to optimize my site. Kind regardsPM selizabethdaly Advert in header?Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 1, 2018 at 2:27pm   2 Most recent comment from Penci Design:Hi,Is your website is  foodies.co.uk. ?If right, i check on your site. I don't see ads as  your screenshot ( http://prntscr.com/l0vj0l )Best Regards,PenciDesign desatec Hide top menu on mobileClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 1, 2018 at 1:48am   2 Most recent comment from Penci Design:Hi,Please add this code  to Customize -> Addtional CSS to do that: @media screen and (max-width: 768px){ .penci-topbar { display: none; } }Best Regards,PenciDesign