Public Tickets
radonshadow
Registration & Login
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 20, 2026 at 11:02am
2
Most recent comment from PenciDesign Supporter:Hi,
Please send me the screenshot and take notes. I will review them and provide you with a quick solution.
Regards,PenciDesign.
radonshadow
Login/Register button on mobile
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 19, 2026 at 3:35pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Additional CSS then add the following custom CSS code:
@media screen and (max-width: 480px) {
.topbar__logout_login {
display: flex;
justify-con ...
radonshadow
Left & Righ Sidebars
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 14, 2026 at 6:01pm
21
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → General Options: uncheck the "Disable Sticky For All "Penci Container" elements" option.
Regards,PenciDesign.
radonshadow
Weather widget
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 29, 2026 at 8:24am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Dashboard → Appearance → Customize → General Options → Weather API Key and enter the API key there. The API key is free and can be obtained from the following link:https://ope ...
radonshadow
MailChimp API doesn't work
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 29, 2026 at 8:22am
2
Most recent comment from PenciDesign Supporter:Hi,
This is an issue related to the connection between your server and the Mailchimp server. It is not related to the PenNews theme. Please follow the guide at the link below for more information on t ...
radonshadow
Changing the author of the post
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 28, 2026 at 4:59pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please follow the detailed instructions in the document at this link: https://www.wpbeginner.com/beginners-guide/how-to-change-the-author-of-a-post-in-wordpress/
Regards,PenciDesign.
radonshadow
Opening registration option
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 28, 2026 at 2:30pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Dashboard → Settings → General and check the “Anyone can register” option.
Regards,PenciDesign.
radonshadow
Missing file in the package
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 23, 2026 at 3:38pm
2
Most recent comment from PenciDesign Supporter:Hi,
This is not an error; the issue occurred because the incorrect file was uploaded.
Please extract the downloaded file and then upload the pennews.zip file again.
Please follow the detailed instruct ...
xadriaticax
PHP versionClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 2, 2025 at 2:45pm
3
Most recent comment from xadriaticax:Thank you! :)
Joakim
Penci slider settingsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 14, 2025 at 6:19am
2
Most recent comment from Joakim:hi, you can close this ticket.
gerencia110
reembolso de dineroClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 7, 2025 at 1:34am
4
Most recent comment from PenciDesign Supporter:Hi,
Please wait for a reply from my leader and the Envato staff via email. Kindly understand that I’m only a technical support representative and cannot make any decisions regarding your request.
Re ...
ZMA_SISQO
Consent API SupportClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 13, 2025 at 1:41am
2
Most recent comment from PenciDesign Supporter:Hi,
All PenNews-related plugins are coded following WordPress coding standards. So, if you want to add the Consent API, you just need to install one of the consent plugins listed here:https://wordpres ...
ISOLE-GRECHE
Penci Fancy HeadingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 10, 2025 at 12:17am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Additional CSS then add the following custom CSS code:
.penci-fancy-heading-inner {
text-align: justify;
}
Regards,PenciDesign.
ISOLE-GRECHE
Separatore right marginClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 10, 2025 at 12:15am
2
Most recent comment from PenciDesign Supporter:Hi,
In this case, you should add padding values instead of margin.
Regards,PenciDesign.
ISOLE-GRECHE
Featured Slider SettingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 7, 2025 at 2:32pm
8
Most recent comment from PenciDesign Supporter:Hi,
I just checked your site, and the colors for the featured slider settings are displaying correctly. Here is the screenshot.
Please clear your browser cache and check again.
Regards,PenciDesign.