Public Tickets
ISOLE-GRECHE
Featured Slider Setting
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 1 day ago
7
Most recent comment from PenciDesign Supporter:Hi,
We plan to check your site and get back to you within the next 12 hours. Please keep waiting, and thank you for your patience.
Regards,PenciDesign.
tahsinakin
frontend editor error
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 4 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of PenNews only supports back-end editing, so you won't be able to build layouts using the front-end editor.
Regards,PenciDesign.
ISOLE-GRECHE
WPBakery Page Builder 8.5
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 5 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please delete the current version, then re-install it by going to Appearance → Install Plugins.
Regards,PenciDesign.
priyam_logixplus
Pagination is not showing - All Post Page
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 3 weeks ago
10
Most recent comment from PenciDesign Supporter:Hi,
As I mentioned in my previous reply, this issue is related to your server configuration and caching system. Sometimes, the back-end displays cached data, which can prevent the pagination from show ...
beckymontpetit
Critical Error Opening Customize
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 9, 2025 at 12:44am
4
Most recent comment from PenciDesign Supporter:Hi,
I've checked your site and found two reasons why it's showing a critical error:
One of the installed plugins has added Customizer settings that require high resources, which WordPress i ...
priyam_logixplus
Low quality images are showing on featured slider
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 31, 2025 at 4:19pm
6
Most recent comment from PenciDesign Supporter:Hi @Begum,
Please create a new ticket with your admin account, and I'll log in to help you configure it.
Regards,PenciDesign.
ISOLE-GRECHE
Category title and text sizeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 29, 2025 at 4:01am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Additional CSS then add the following custom CSS code:
.penci-archive__content .penci-page-title {
font-size: 32px;
line-height: 1.2;
padding-top: 5 ...
Kaprizo com
Last Update 11 September 2024Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 21, 2024 at 9:21am
3
Most recent comment from Kaprizo com:Ok. Thank you!
rogerio ferreira
pencil blocks are not activeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 17, 2024 at 10:34am
2
Most recent comment from PenciDesign Supporter:Hi,
The problem may be caused by a conflict between one of your installed plugins and the Gutenberg editor mode.
To troubleshoot this, please disable all plugins (except for those that come with the P ...
kmichalaros
Problem with fontsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 7, 2024 at 1:10pm
7
Most recent comment from kmichalaros:It was a setting at the Litespeed plugin... everything is fine now. Thank you and sorry
Adrien
WPBakery updateClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 5, 2024 at 10:25am
8
Most recent comment from PenciDesign Supporter:Hi,
As I mentioned before, all premium updates are included in the update package on ThemeForest.
Simply download the latest theme package from ThemeForest and update your site.
Regards ...
marcotalluto1
Penci_Helper_Shortcode Fatal ErrorClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 2, 2024 at 5:28pm
4
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
rogerio ferreira
escolher a categoria especificaClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 23, 2024 at 1:38am
12
Most recent comment from PenciDesign Supporter:Hi,
You have selected the wrong category, which is why no posts are found, resulting in a blank space.
Please select one or more categories with a green label, remove all the red-labeled categorie ...
teleramanews
New articles update in real timeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 20, 2024 at 10:14am
2
Most recent comment from PenciDesign Supporter:Hi,
Have you installed any caching plugins? Please ensure that you have cleared all site caches after editing or publishing the post content.
Regards,PenciDesign.
TheMarketingMoor
Penci Block Query BuilClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 27, 2024 at 6:55am
3
Most recent comment from TheMarketingMoor:Thank you. That indeed resolved my issue.