Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

OxleyEpignosis My gratitude for your high quality of customer support.Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 3, 2018 at 11:18am   2 Most recent comment from PenciDesign:Thank you so much for your great words about our work. We're very very happy when hear it from a customer like you This is motivation for us to develop this theme better and better more in the future ... OxleyEpignosis Page Builder is not workingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 3, 2018 at 10:19am   9 Most recent comment from PenciDesign:Hi,Thank you for your great words.Yeah, sorry, I was missing it - I added it help youBest Regards,PenciDesign Rong Sheng WPBakery not workingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 2, 2018 at 5:06pm   2 Most recent comment from PenciDesign:Hi,Seem your hosting limited value SubstituteMaxLineLength - Let's increase it. Please add more this code to at the end of htacess file to do that:     SecFilterRemove 000267 SubstituteMax ... flatdog1 Author name link colour - single post metaClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 1, 2018 at 8:34am   5 Most recent comment from flatdog1:Thanks. Worked perfectly. FrancoBar Responsive Options feature for WPBakery missingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 31, 2018 at 10:37am   4 Most recent comment from PenciDesign:Hi,Of course this theme included the latest version from WPBakery Page Builder.Best Regards,PenciDesign ottorod Photo captions not showing on postsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 31, 2018 at 4:00am   2 Most recent comment from PenciDesign:Hi,Can you show me a link for this issue to I can take it a look?Best Regards,PenciDesign showsarg POST STYLE 3.4.5 y 8 - cut imageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 30, 2018 at 3:38am   6 Most recent comment from PenciDesign:Hi,Yeah, These are calculations from parallax. Parallax need to move your images to top and bottom a bit to makes the images move when you scroll down. It's normalBest Regards,PenciDesign flatdog1 Related postsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 29, 2018 at 8:28am   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign lmacaluso Only one post in pagellaClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 29, 2018 at 7:33am   6 Most recent comment from PenciDesign:Ah, I understand it nowSeem I didn't understand what you said before.Ok no problems. You can use Offset Posts in the "Build Query" for element below to do that - check this image.Note: Please update t ... Bill Demo Content install errorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 29, 2018 at 1:18am   2 Most recent comment from Bill:Nevermind, figured it out. airvibez Facebook Doesn't Count AnymoreClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 28, 2018 at 7:03am   2 Most recent comment from PenciDesign:Hi,Yeah, facebook just changed again the API. We will release a new update to fixed it within next 1-2 days. Don't worry.Best Regards,PenciDesign Tracy Temperature ReadingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 28, 2018 at 3:52am   2 Most recent comment from PenciDesign:Hi,Thank you for your feedback. We've know about this issue. We will released PenNews version 3.0 in next 1-2 days and will fixed this issue. Please wait for itBest Regards,PenciDesign castagnola1984 Increase header heightClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 27, 2018 at 8:29pm   12 Most recent comment from castagnola1984:Well Sir,that just did the trick. thank you so much! Gracien delay in image display and image not displaying on sumsung mobileClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 25, 2018 at 3:22am   6 Most recent comment from PenciDesign:Hi,Yeah, when next update released - you will get a notice updates via email. Also, you can see update notice via Appearance > Themes. This theme has auto-updates like all other free wordpress theme o ... roze bug templateClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 22, 2018 at 2:28pm   7 Most recent comment from roze:Thank youits ok !!!