Public Tickets
Tripp Taylor
Inline PostsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 2, 2021 at 4:58am
5
Most recent comment from Penci Design:Hi tripp0311,Thank you for the replyBest Regards,PenciDesign
marsm
Penci Block 3 except text not displaying properlyClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 1, 2021 at 3:44pm
2
Most recent comment from marsm:Please close this ticket. I had some text added to my excerpt field in posts - it's all fixed now
boezem
BlockClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 28, 2021 at 4:57am
2
Most recent comment from Penci Design:Hi,Please use "Penci Heading" shortcode on WPBakery Best Regards,PenciDesign
grandadmiral
Change to blocks not being savedClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 27, 2021 at 2:02am
3
Most recent comment from grandadmiral:So it seems that the culprit was Elementor. I used it to add a widget to the bottom of my page. I removed that and things went pack to saving again. It sucks considering I would have liked to have use ...
costanza1990
Cover for category pageClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 26, 2021 at 5:10pm
6
Most recent comment from costanza1990:Thank you so much
boezem
HeaderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 24, 2021 at 12:12pm
5
Most recent comment from boezem:He,
Thank you. This page clarifies a lot!
Regards,
Saya
Dagalidis Dimitris
Dark mode switchClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 24, 2021 at 10:24am
4
Most recent comment from Penci Design:Hi,
Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.I cha ...
grandadmiral
WPBakery Page BuilderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 24, 2021 at 3:48am
7
Most recent comment from Penci Design:Hi grandadmiral,Hi,
Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.
...
Ricsca
Error comment viewsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 22, 2021 at 11:45am
4
Most recent comment from Penci Design:Hi,Don't worry about the issue. After you update theme, the custom css will work fine.Best Regards,PenciDesign
Ricsca
Disable WPBakery Page BuilderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 21, 2021 at 9:32am
3
Most recent comment from Ricsca:I always prefer to have as few plugins installed as possible.Ok, so don't uninstall wpbakary.Thanks
fjfranco
Install Slider RevolutionClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 20, 2021 at 9:51pm
2
Most recent comment from Penci Design:Hi,To do that, please go to themeforest.net and login to your Envato account - the account you've used to buy the theme before. Then go to download page, find the theme here and download "Inst ...
douglasquadros
Mega Menu LinkClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 19, 2021 at 2:49am
4
Most recent comment from Penci Design:Hi,I can't login on your site. I live in Viet Nam. Please check it againPlease change link mega with this guide:
Go to folder /wp-content/plugins/penci-framework/mega-menu/open for edit the file ...
alex_paula
Mega MenuClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 19, 2021 at 2:36am
2
Most recent comment from Penci Design:Hi,I'm not clear about the issue.Please send me screenshot for the issue. I will check it help you.Best Regards,PenciDesign
lyddit
How to insert a gallery Style 2Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 18, 2021 at 3:08pm
3
Most recent comment from lyddit:Thank you. I finally could get it working following your hint...
tomon1
Featured sliderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 18, 2021 at 1:40am
2
Most recent comment from Penci Design:Hi,Please try use custom css do to that
.penci-owl-featured-area.style-13 .penci-image-holder:before { padding-top: 400px;}Best Regards,PenciDesign