Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Gboy447 Item Purchase Code: f1021d81-c784-49ce-abf1-8d135edef103Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 14, 2019 at 3:17am   4 Most recent comment from Penci Design:Hi,I checked on your site and  config help you http://prntscr.com/no7na4Please check it again.Best Regards,PEnciDesign sshome Bbock is not displaying in home pageeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 10, 2019 at 2:14pm   5 Most recent comment from Penci Design:Hi,It seens that tag error on  your config. I remove it help you.http://prntscr.com/nmuix6 Please check it again.Best Regards,PenciDesign sshome Edit The FooterClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 10, 2019 at 2:06pm   2 Most recent comment from Penci Design:Hi,Please  go to Dashboad > Appearance > Widgets then remove widget on  footer 1, footer 2, footer 3, footer 4 sidebar as screenshot  http://prntscr.com/nmufmeBest Regards,PenciDesign sshome About Post In a News WebsiteClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 10, 2019 at 2:02pm   4 Most recent comment from Penci Design:Hi,Please send me your post not apply custom by Customize and send me your website management information ( admin url site, username and password ). I will check it help you.Best Regards,PenciDesign Gracien The website serious problemClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 9, 2019 at 2:41pm   2 Most recent comment from Penci Design:Hi, I checked on your site . It seems that you use Redirection on your website and i saw redirection_404 on your database is 1.8 G ( http://prntscr.com/nmg4i0 ) Please contact with author of plugi ... TheDomainBaron my pennews themeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 9, 2019 at 2:08am   6 Most recent comment from Penci Design:Hi,Sorry for carelessness.I only deactivate RSS plugin and i saw error on your site. Please send me your FTP account ( FTP host, FTP username, FTP password ) or your hosting account. I will fix it.Be ... Rico1780 Background ADSClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 9, 2019 at 1:44am   4 Most recent comment from Penci Design:Hi,Unfortunately, cureently, this theme doesn't support the feature.Best Regards,PenciDesign Cabkaye Add mangmentClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 7, 2019 at 6:45am   2 Most recent comment from Penci Design:Hi,Please go to Customize > Archive, Category, Blog, Tag, Search Pages Options then go to "IN-FEED ADS SETTING" box then insert In-feed Ad Code as screenshot http://prntscr.com/nlea1gBest REgards,P ... redorange Popular Posts functionalityClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 7, 2019 at 6:33am   4 Most recent comment from Penci Design:Hi,Don't worry about the issue.I checked on your site. Popular Posts in once month work fine. Logic of "Popular Posts in once month". when you choose order by Popular Posts in once month.The bl ... San Search Bar IssueClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 7, 2019 at 5:54am   2 Most recent comment from Penci Design:Hi,I checked on  your site and i saw search work fine.Please check video attachement If it dosen't work on your phone, please  send me your video for the issue. I will check it help you.Best R ... dillonwalsh Spacing Off After NavigationClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 6, 2019 at 2:34pm   4 Most recent comment from Penci Design:Hi,Please send me your video for the issue and i re-check  your site on Safari .Best Regards,PenciDesign MasterMskc woocommerce templateClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 6, 2019 at 1:47am   2 Most recent comment from Penci Design:Hi,Please send me your website management information ( admin url site, username and password ). I will update help you.Best Regards,PenciDesign bcaylaak Yslow is BAD!Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 5, 2019 at 12:53pm   6 Most recent comment from Penci Design:Hi,Please create a refund here and we will refund for you.We're sorry for all the inconvenience you got with our theme. Best Regards, PenciDesign jnkins website glitchClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 5, 2019 at 1:47am   9 Most recent comment from jnkins:i deleted the section because the problem continued to happenThanks for your assistance  Piggelill Disable auto load postsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 4, 2019 at 9:25am   3 Most recent comment from Piggelill:Nevermind, I solved the problem myself :)