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Public Tickets

matthewmorris Transfer License from staging site to live siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 14, 2022 at 3:50pm   2 Most recent comment from PenciDesign Supporter:Hi,I've revoked this license & register it on https://odelletechnology.com/ In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to tra ... La-Ness Albert Speed Optimization with WP OptimizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 14, 2022 at 9:28am   6 Most recent comment from La-Ness Albert:Perfect thank you! chrisurf62 HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 14, 2022 at 9:17am   2 Most recent comment from PenciDesign Supporter:Hi,Yes. You can use the video instead of the featured slider by going to Appearance → Customize → Featured Video → General: turn on the "Enable Featured Video Background".You can read the docume ... mikkijack activationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 14, 2022 at 9:12am   2 Most recent comment from PenciDesign Supporter:Hi,I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer th ... chichigou back to previous pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 14, 2022 at 9:10am   2 Most recent comment from PenciDesign Supporter:Hi, You can use the HTML button code like this: Go BackRegards,PenciDesign. aswetravelled Slow load time for Soledad ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 14, 2022 at 5:49am   3 Most recent comment from aswetravelled:Thank you so much for this quick reply! I am relieved to report it has fixed my problems. Much appreciated. Have a great day.  mlagonissi featured images on top slider (see last ticket)tClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2022 at 8:49pm   3 Most recent comment from mlagonissi:please close this ticket 51network2022 View is different before and after logging inClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2022 at 5:10pm   4 Most recent comment from PenciDesign Supporter:Hi,The problem is because your site contains a JS error code, please clear all the WP Rocket cache then check again.Regards,PenciDesign. robert332 updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2022 at 5:09pm   4 Most recent comment from PenciDesign Supporter:Hi @georobby,Please send me your site information on the new private ticket. I'll check and help you fix it.Regards,PenciDesign. La-Ness Albert Change button colours in Mailchimp form in sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2022 at 7:39am   6 Most recent comment from PenciDesign Supporter:Hi,The current color was set at Appearance → Customize → General → Color →Custom General Buttons Background Color.Regards,PenciDesign. chichigou popupClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2022 at 5:11am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Promo Popup → Style & Color: change padding & margin at the "Popup Spacing" area.Regards,PenciDesign. findtheforeignerin Theme Installation to WPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2022 at 12:15am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've uploaded the wrong file.If you downloaded the "All files and documentation" package from ThemeForest, please extract the zipped package downloaded from ThemeForest t ... tomluijten SVG logo not visibleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 12, 2022 at 8:28pm   3 Most recent comment from tomluijten:Thanks for that, it works,  ----- What about the mobile version? It's also not visible.Neverming, found it already: .pc-logo.pb-logo-mobile.penci-header-image-logo img { width: 200px; h ... Paxos Magazine Pulsante di iscrizioneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 12, 2022 at 10:09am   4 Most recent comment from PenciDesign Supporter:Hi,For this case, you need to contact multi-language support to get an efficient solution. Here is an example forum post: https://wpml.org/forums/topic/change-button-link-url-depeding-on-language/Rega ... chichigou portfolioClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 12, 2022 at 7:38am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please read our portfolio document here: https://soledad.pencidesign.net/soledad-document/#portfolio,2. If you want to display projects within a portfolio category or some portfolio categories, ...