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Public Tickets

ageingrebel WidgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2022 at 2:49pm   2 Most recent comment from PenciDesign Supporter:Hi, Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress 5.8, Please install the Classic Widget plugin for your site: https://wordpress.org/plugins/classi ... ageingrebel Instagram integrationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2022 at 2:43pm   2 Most recent comment from PenciDesign Supporter:Hi,Please follow these steps:1. Uninstall and add the Instagram widget plugin you've installed,2. Go to Appearance > Widgets: delete all the Instagram widgets then re-add them again.Regards,Penci ... Alice height difference problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2022 at 7:03am   22 Most recent comment from Alice:Hi,I found the problem,Just change the background color of the drop-down. Thank you for your help and guidance for so many questions above. srsitworld Theme installation failedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2022 at 1:58am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've uploaded the wrong theme file. Please read the document on this link to understand how to setup correctly: https://soledad.pencidesign.net/soledad-document/#import- ... Matthew T Joseph Related PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2022 at 6:25pm   3 Most recent comment from Matthew T Joseph:Thanks jefferyzheng featured image on contact us pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2022 at 5:05pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Pages > General: turn on the "Hide Featured Image Auto Appears" option.Regards,PenciDesign. jefferyzheng Tiktok feed widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2022 at 2:21pm   2 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't support showing the video feed of the user account. We'll consider improving this features in the future theme update. Regards,PenciDesign.  yanan5 media thumbnailsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2022 at 7:51am   9 Most recent comment from yanan5:solvedthanks Andres Navarro problems with CLSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2022 at 1:27am   4 Most recent comment from PenciDesign Supporter:Hi,The CLS issue comes from the primary logo of your site. Please edit your header with the Penci Header Builder, then enter the correct image size to:- Maximum Width for Logo Image- Maxium Height fo ... Andres Navarro logo in the menu mobile deviceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2022 at 4:59pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Logo & Header > Vertical Mobile Navigation: upload the image at the "Logo for Vertical Mobile Nav".Regards,PenciDesign. roddam Homepage Format - Grid and/or PhotographyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2022 at 1:14am   3 Most recent comment from roddam:Thank you so much. Problem solved!Cheers laugher Search barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2022 at 5:01pm   7 Most recent comment from PenciDesign Supporter:Hi,Please read the document detail here: https://www.wpbeginner.com/beginners-guide/how-to-add-your-wordpress-site-to-google-webmaster-tools/Regards,PenciDesign. boulkerbengelloun entête articleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2022 at 1:50am   4 Most recent comment from PenciDesign Supporter:Hi,- The single post template is a custom post layout you want to show for the single posts page,- The archive template is a page listing all your post for the category/tags/search/... pages.You can b ... jefferyzheng Penci BlocksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2022 at 1:28am   6 Most recent comment from PenciDesign Supporter:Hi,The problem is that the WooCommerce plugin has validated all HTML output of the product description, so all the shortcodes not working correctly,We'll improve this feature in the future theme ... laugher Mobile layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2022 at 4:51pm   1 Most recent comment from laugher:Mobile layout seems a bit too large. Ty a lot.Solved sry. Can close it