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Public Tickets

Hussein Abdi Hussein My license was revokedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2022 at 3:05pm   6 Most recent comment from PenciDesign Supporter:Hi @surfinternet,Please send your license code to [email protected]. I'll check & help you.Regards,PenciDesign. tim-nieuwpoort Search bar in headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2022 at 2:41pm   6 Most recent comment from PenciDesign Supporter:Hi,If you want to show the search form on the homepage without modifying any theme files, you need to build this page with the Elementor/WPBakery Page Builder, then drag & drop the search to any posit ... Lokesh Saini prachase code not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2022 at 5:10am   2 Most recent comment from PenciDesign:Hi, I've revoked the license assigned to your old domain, you can try to activate it again now. Best Regards, PenciDesign  Patrice Greanville single posts comments formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2022 at 12:10am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that you've not enabled the discussion option for all the old posts before, so if you want to enable it again, you need to edit every post one by on ... thepalladiangroup use in local development without activationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 26, 2022 at 11:57pm   2 Most recent comment from PenciDesign Supporter:Hi,You don't need to activate the license on localhost, it also works for all local domain types.Regards,PenciDesign. Marina747 Video on Recipes not ShowingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 26, 2022 at 7:07pm   23 Most recent comment from Marina747:Ok, thank you Larice-One Footer widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 25, 2022 at 3:39pm   2 Most recent comment from PenciDesign Supporter:Hi,If you want to translate the widget content, please follow the document on this link: https://polylang.pro/doc/widgets/. The strings translation doesn't work for the widget content.Regards,Pen ... turistadimestiere no load more and pagination in home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2022 at 5:31pm   3 Most recent comment from turistadimestiere:Ok thank you. You can close this ticket  turistadimestiere Insert hook only for home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2022 at 5:26pm   3 Most recent comment from turistadimestiere: Rebbi Vertical Mobile NavigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2022 at 5:05pm   6 Most recent comment from PenciDesign Supporter:Hi.1. I've fixed the social color issue,2. Please go to Appearance → Customize → Additional CSS then add the following custom CSS code: .button-menu-mobile.header-2 svg {  width: 30px;  he ... vanessa_ball Image galleries displaying thumbnailsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2022 at 4:51pm   22 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Additional CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {  a.item-gallery-justified.jg-entry {    width: 100% ... masuccijr Script in HEAD not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2022 at 12:51pm   5 Most recent comment from masuccijr:Ok thank,It was the Cache plugin who blocks the script. So I exclude it on the plugin settings and now it works.Thank you niwat59 problem with elementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2022 at 5:10am   4 Most recent comment from PenciDesign Supporter:Hi,1. The image uploaded button on the Elementor doesn't work because one of your installed plugins has to call the JS of WordPress core in the wrong ways, here is the screenshot:Please try to di ... thehdg Penci Big Grid blockClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2022 at 1:32am   4 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't allow you to modify the Elementor template on the child theme, so if you want to customize it, you need to edit it directly on the parent theme.Regards,P ... mkljfox Post TemplateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 22, 2022 at 4:28pm   6 Most recent comment from PenciDesign Supporter:Hi, Maybe you don't understand how the post template work. When you've applied the post template to the specified post, the content of the post will show on the post content area you've ...