Public Tickets
pixelactionstudio
Cannot revoke old website's license as admin page had been blockedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2022 at 3:07am
3
Most recent comment from pixelactionstudio:Thank you very much ! The new domain is work fine now.
stefan151
WMPL incompatible?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2022 at 2:55am
2
Most recent comment from PenciDesign Supporter:Hi,About the WPML & Elementor translation, please read the document detail here: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translatio ...
sinanbardan
Pages in menu not loading correctClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2022 at 2:53am
10
Most recent comment from PenciDesign Supporter:Hi,Here is the latest result of your site:I've config your site for the best performance. If you want to make your site loading faster, please consider upgrading your server and using a premium C ...
stefan151
Customizer doesn't work anymoreClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2022 at 2:34am
2
Most recent comment from PenciDesign Supporter:Hi,The problem is that one of your installed plugins conflicts with the Soledad theme.Please try to disable all plugins (exclude the plugins that come with Soledad), then re-enable them one by one to ...
laugher
breadcrumbClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2022 at 6:20pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) { .penci-breadcrumb { display: none; ...
NavigatorZ
advertising bannersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2022 at 2:24pm
7
Most recent comment from NavigatorZ:the question is removed. thanks. please close the ticket.
granitoos
Transfer Licence to new websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2022 at 3:55pm
2
Most recent comment from PenciDesign Supporter:Hi,I've activated your license on the new domain.Please check.Regards,PenciDesign.
web360nl
CWV - CLS issues (desktop)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2022 at 9:52am
4
Most recent comment from PenciDesign Supporter:Hi,Please send me your site login credential in a PRIVATE reply. I'll log in and help you config it correctly.Regards,PenciDesign.
Kaydee Karam
How to remove social handles section from sidebar that is displayed in postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2022 at 9:27am
5
Most recent comment from Kaydee Karam:Thank you for resolving my query.
dorkaholics
Child Theme + Install DemoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2022 at 8:33am
14
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your site login credential in a PRIVATE reply. I need to check your site settings.Regards,PenciDesign.
Kaydee Karam
How do I remove imported demo site content when I'm ready to launch?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2022 at 8:20am
3
Most recent comment from Kaydee Karam:Thank you. I'd remove it manually
Kaydee Karam
Content touches the borders of screen in mobile viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2022 at 8:20am
5
Most recent comment from Kaydee Karam:Thank you.
Jessicahorseek
no follow attributes for linked productsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2022 at 3:51am
3
Most recent comment from Jessicahorseek:Thank you so so much
getfootball
Archive page title & right sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 5, 2022 at 1:51pm
5
Most recent comment from getfootball:Thank you very much for this. It is much appreciated
laugher
LoadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 4, 2022 at 12:06pm
5
Most recent comment from laugher:Great work. Ty a lot.