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Public Tickets

fuse2marketing Some Content Not Loading Unless Logged InClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2022 at 5:02pm   3 Most recent comment from fuse2marketing:That worked!! Thanks!! Sanjolina Mobile menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2022 at 4:56pm   5 Most recent comment from Sanjolina:Thank you so much!  Rebbi size of quotation marksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2022 at 3:16pm   11 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {    .container.home-featured-boxes {        display: ... n1dz3 can't import the demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2022 at 11:24am   2 Most recent comment from PenciDesign Supporter:Hi,When the demo import stops at this progress, this means all the demo data has already been imported. You can navigate to another link and then check your site.Regards,PenciDesign. growth18 folder for page templatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2022 at 3:41am   5 Most recent comment from PenciDesign Supporter:Hi,1. Please read this document to create the page template correctly: https://developer.wordpress.org/themes/template-files-section/page-template-files/ All the custom page templates are located in t ... Ozan B. Play video on sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2022 at 2:17am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad only supports images for the background. You can try to install & use the Smart Slider 3 plugin here: https://wordpress.org/plugins/smart-slider-3/Rega ... foodandflowermag WordPress integrationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2022 at 2:13am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Install Plugins: install the Penci Soledad Demo Importer then navigate to Appearance → Import Demo Data, select the demo content & style you want to import here.You ca ... jijiart How can I display the number of articles in a category?​​​Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2022 at 10:53pm   5 Most recent comment from jijiart:It solved! Thank you so much! Petya1983 Page loading problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2022 at 9:25pm   2 Most recent comment from Petya1983:It is solved, I purged the cache and it is Ok.Sorry for inconvenience quang10588 Quang Pham Cannot read properties of null (reading 'addEventListener')Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2022 at 12:00pm   7 Most recent comment from quang10588 Quang Pham:Hi,Thank you for your support.It is working fine. haxinfo Website Speed IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2022 at 10:56am   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please follow these steps:- Update the Soledad theme to the latest version,- Delete the Penci Shortcode & Performance plugin then re-install it by going to Appearance → Install P ... fuse2marketing Image Caption on Gallery LightboxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2022 at 8:56am   4 Most recent comment from PenciDesign Supporter:Hi @annamou,You can install & use the Simple Lightbox plugin here to add this feature: https://wordpress.org/plugins/simple-lightbox/If you have other questions, please create a new ticket.Regards,Pen ... idovo ​Adding LOAD MORE POSTS to Small ListsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2022 at 2:13am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support showing the Load more button on the Penci Small Lists. We'll consider adding this feature in the future theme update.Regards, ... tonymaples806 Hamburger menu icon issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2022 at 5:41pm   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please update your site to the latest version of Soledad by following the document here:How to Update A Premium WordPress Theme to Latest Version?Regards,PenciDesign. sz3jdii Uncaught TypeError: Cannot read properties of null (reading 'addEventListener')Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2022 at 11:57am   3 Most recent comment from sz3jdii:Thank youIt's working :)