Public Tickets
fabaff
elementor changes not showedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 8, 2021 at 4:18pm
4
Most recent comment from PenciDesign:Hi,Please send me your WordPress site admin URL and admin account ( username and password ) - in a PRIVATE REPLY. I will take a look at this to help you. Best Regards,PenciDesign
jeffynallie0623
The size of featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 8, 2021 at 4:17pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently, there is no option to do that..Best Regards,PenciDesign
TAGC16
AMP IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 8, 2021 at 2:36pm
2
Most recent comment from PenciDesign:Hi,Please update your AMP plugin to version 3.7To update it, please do follow the steps below:1/ Go to http://themeforest.net/ and login to the Envato account you're using to buy this theme. An ...
Komedy
Image cropping in Featured SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 8, 2021 at 8:21am
10
Most recent comment from Komedy:Thank you very much for the helpBest RegardsWarren
ecotech10
Main ColorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 8, 2021 at 8:20am
2
Most recent comment from PenciDesign:Hi,Please go to Customize > and each options there > Colors > and change all the accent color there to your color as you want.Best Regards,PenciDesign
ecotech10
Upload MediaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 8, 2021 at 8:04am
3
Most recent comment from ecotech10:It was a server setting issue. It is fixed now. Thanks!
icannwiki
Thumbnails are not shownClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 7, 2021 at 3:10pm
2
Most recent comment from PenciDesign:Hi,It seems you've enabled lazyload images from SG Optimize plugin.Let go to Dashboard > SG Optimize > and disable lazyload images from SG Optimize and this issue will gone because the theme alre ...
aniquevn
Help sidebar post pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 6, 2021 at 8:19pm
3
Most recent comment from aniquevn:Thank you :-)
Abdul_1995
In terms of speed, which is better?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 6, 2021 at 2:24pm
33
Most recent comment from PenciDesign:Hi,If so, there is no way to do that.Best Regards,PenciDesign
LoisFlowers
glitch in theme graphicsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 6, 2021 at 1:35am
4
Most recent comment from PenciDesign:Hi,I don't know because I don't know how you set up SSL. But, you can try to install the plugin Really Simple SSL to solve the problem.Best Regards,PenciDesign
lakindu93
How to add Reading time to postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 5, 2021 at 3:28pm
4
Most recent comment from PenciDesign:Hi,Yes, of course you need to fill it manually, we have one option to set a default reading time via Customize > General > General Settings. You can use it to set up a default reading time for your po ...
Giuliawebdesign
SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 5, 2021 at 1:42pm
3
Most recent comment from Giuliawebdesign:It works perfectly! Thanks!
pippinlily
SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 5, 2021 at 1:26pm
6
Most recent comment from PenciDesign:Hi,Yes, no anything affects, just need update the parent theme because the child theme will inherit the features from parent theme.Best Regards,PenciDesign
pippinlily
Featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 4, 2021 at 8:00pm
3
Most recent comment from pippinlily:That's a great help, thank you :)
caryn_lawrence
Soledad featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 4, 2021 at 5:59am
11
Most recent comment from caryn_lawrence:Good morning,Thank you for taking the time to evaluate the problem, I appreciate it so much! So sorry for some reason I must have been resizing it. I do apologize for any trouble.