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Public Tickets

TwoAllDay Topbar socials not changing colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2021 at 4:56pm   6 Most recent comment from PenciDesign:Hi,Ahh, ok. I see it now.This issue caused by you has set a color for links via Global settings from Elementor.You can override it by go to Customize > Logo and Header > Colors > on "Header Social Ico ... censinger SlidersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2021 at 4:47pm   2 Most recent comment from PenciDesign:Hi,Please update the theme to the latest version of Soledad - version 7.8.0 by doing follow this guide. - please do all 4 steps there.After that, clear all the cache and check it again.Best Regards,Pe ... Lribeiiro DEMO THEMEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2021 at 1:56pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you didn't install & activate plugin "Penci Soledad Demo Importer"Please go to Appearance > Install Plugins > check and install & activate all needed plugins there.Best Re ... jb13mail page as homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2021 at 7:42am   3 Most recent comment from jb13mail:Thank you  CalculatedTraveller penci-holder.png displaying instead of actual imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2021 at 1:37am   2 Most recent comment from PenciDesign:Hi,It seems that's an issue with the caching - I see your site is fine from my-end nowBest Regards,PenciDesign creativeimpact 2up layout on mobile?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2021 at 12:32pm   4 Most recent comment from PenciDesign:Hi,Do you mean about the featured slider? If yes, unfortunately, currently this theme doesn't support this feature.We will consider to add more this feature in future updates.Best Regards,PenciDe ... yusaa Adding a FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2021 at 2:28am   2 Most recent comment from PenciDesign:Hi,You can add a Custom Font for your website via Dashboard > Soledad > Custom FontsBest Regards,PenciDesign Olaraouf Penci Image galleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2021 at 4:12pm   2 Most recent comment from PenciDesign:Hi,First, please make sure you're using the latest version of Soledad - version 7.7.1 - if not, let's update it to the latest version by do follow this guideWhen you have done, clear all the ... Olaraouf Active table of contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2021 at 3:48pm   7 Most recent comment from Olaraouf:Thanks alot ahm19819 Rtl and arabic languageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2021 at 2:02am   2 Most recent comment from PenciDesign:Hi,To activate RTL language, please go to Dashboard > Settings > General > Site Languages > and select your RTL language there.To use the Arabic language, you can go to Customize > General > Typograp ... yusaa MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2021 at 1:48pm   2 Most recent comment from PenciDesign:Hi,You can do that by go to edit your homepage > scroll down and you can see options for that page > click on "Header" > and select to disable the transparent header for the homepage.Best Regards,Penc ... Yukselck cakrak Penci recipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2021 at 2:46am   9 Most recent comment from PenciDesign:Hi,Ok. I can login to your site now.For your current site, I've disabled all the plugins you don't need to use from the theme itself.For other plugins, you need to check for yourself because ... djlefave Header Link Open New TabClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2021 at 2:34am   3 Most recent comment from PenciDesign:Hi,1/ Unfortunately, currently the theme doesn't support this feature. But, we will consider to add more this feature in the future updates.2/ If you want to do that, please try add more this cod ... firosyd custom hover vertical menu soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2021 at 1:43pm   7 Most recent comment from firosyd:Yes! I did that now. See attachment.Fantastic support and theme!Congratulations! urios_smeli Elementor doensn't workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2021 at 12:14pm   12 Most recent comment from PenciDesign:Hi,You can ask them why Elementor doesn't work on a default theme from WordPress ( Twenty Twenty-One ) when you edit a page. It works fine for another hosting.Best Regards,PenciDesign