Public Tickets
black_n_white_boxes
Sharing link on Whatsapp does not show link previewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2020 at 2:22am
4
Most recent comment from PenciDesign:Hi,I know That's why I said with you wait some days for Whatsapp update it.Best Regards,PenciDesign
terryberry1819
It is not allowing me to import a Demo themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2020 at 3:34am
2
Most recent comment from PenciDesign:Hi,This issue caused by you didn't install & activate Penci Soledad Demo Importer plugin.Please go to Appearance > Install Plugins > install & activate plugin Penci Soledad Demo ImporterBest Reg ...
jimbojames
Question about homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2020 at 3:16am
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this featureBest Regards,PenciDesign
volaviajes
Change fontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2020 at 3:10am
2
Most recent comment from PenciDesign:Hi,Please check options for it via Customize > Logo and Header Options > "Font Size for Menu Items Level 1" and "Font Size for Dropdown Menu Items"Best Regards,PenciDesign
volaviajes
Post homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2020 at 3:08am
2
Most recent comment from PenciDesign:Hi,1/ Please go to Customize > General Options > on "Homepage Layout" and "Category, Tags, Search, Archive Layout" > select "Grid Posts"Also, please set a featured image for all your posts. Check thi ...
anindyabaidya
Need help on quotation pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2020 at 2:42am
2
Most recent comment from PenciDesign:Hi,In this theme, if you want to display the blockquote like that, please use Standard or Classic layout. Because with Boxed layout - it can't be done.For boxed layout, you need to set a featured ...
jimbojames
How to make a featured image appear on the postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2020 at 6:59pm
7
Most recent comment from jimbojames:Ok thanks.
jimbojames
Enable Related PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2020 at 6:58pm
8
Most recent comment from jimbojames:Thank you
paprika03
Updating ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2020 at 3:13pm
2
Most recent comment from PenciDesign:Hi,
We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ...
ThomasCherel
CATEGORYClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2020 at 2:31pm
2
Most recent comment from ThomasCherel:I find !! thanks
humananimal
Load more buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2020 at 3:03am
6
Most recent comment from PenciDesign:Hi,If so, please create a new ticket for PenNews theme and our support team will check it help you.Best Regards,PenciDesign
jozeforgonas
Latest Stories - ribbon missingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2020 at 2:34am
4
Most recent comment from PenciDesign:Hi,The option "Move Latest Posts To Above Featured Categories" apply for Featured Categories - not Featured Boxes. If you want to do that, please use Elementor to config the homepage.Let instlall Ele ...
smashingtuck
Wrong instructionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2020 at 2:19am
2
Most recent comment from PenciDesign:Hi,This issue caused by you didn't install & activate recommend plugins.Please go to Appearance > Install Plugins > install & activate recommend plugins from our theme ( most important is "Penci ...
Unexpatmompreneur
critical problem websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2020 at 8:57pm
2
Most recent comment from Unexpatmompreneur:I figure it out: it was a problem on my footer widgets. I deleted them and voila
fabaff
Import Demo data stuckClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2020 at 3:41pm
2
Most recent comment from PenciDesign:Hi,Strange, I just checked and I didn't get any issue like that.Is your site has old data: posts,pages... ? If yes, please do import the "Demo Style" only - don't check to "Import Demo Conte ...