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Public Tickets

harkirat777 Change theme colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2019 at 3:50pm   4 Most recent comment from PenciDesign:Hi, Yeah, we really want to give an option like that but it's not flexible for other customers. Because most customers need to change different colors for different sections.. That's why we ... laure_b Remove underline on menu itemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2019 at 7:37am   3 Most recent comment from laure_b:Thanks a lot!! edatlantida OFFSET FunctionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2019 at 7:30am   2 Most recent comment from PenciDesign:Hi,You can exclude all posts displayed on the slider from latest posts via Customize > Featured Slider Options > Exclude All Posts on the Featured Slider in Latest Posts on HomepageBest Regards,Penci ... berams Search box placeholderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2019 at 3:05am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Quick Text Translation.Best Regards,PenciDesign genevive42 Instagram Slider not connectingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2019 at 2:37am   5 Most recent comment from PenciDesign:Hi,@travifi: That's not the shame because that's temporary solution of us - we need a few time to fix it because Instagram doesn't let me know when they changed the Instagram API or li ... uribinsted Theme activation on temporary domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2019 at 10:50am   3 Most recent comment from PenciDesign:Hi,You can do that, but please make sure when you moved your site to final domain, let's remove the theme on temporary domain first before activate the theme on final site.Best Regards,PenciDesig ... creamsbeauty Add map in category and tag pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2019 at 5:03am   3 Most recent comment from creamsbeauty:Thank you very much, it even worked without the shortcode plugin. I just embedded the ... code in the category/page description! seb-imusic wpbakery upgradeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2019 at 1:31pm   2 Most recent comment from PenciDesign:Hi,To update WPBakery, please do following steps:1/ Download latest version of WPBakery Page Builder from this URL - click to download it. 2/ Go to Plugins > All Plugins > deactivate & delete ol ... AUED Parameters Setup in Portfolio layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2019 at 8:43am   3 Most recent comment from AUED:Perfect! Thank you ! cleanketolifestyle Display on mobile & desktopClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 7:07pm   9 Most recent comment from cleanketolifestyle:Great that worked. On the new Instagram plug in that I have to use (https://wordpress.org/plugins/instagram-feed/) do you no how to disable pinning on the images. With the other Instagram widget ther ... norwegiannomad The categories does not workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:49pm   5 Most recent comment from PenciDesign:Hi, Recently, Instagram just updated the API, so all websites has much request to Instagram in a fixed time will get blocked.  That makes Instagram images cant' load for your site. No problems, ... martonia Fix unfolded menu on background and more...Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:44pm   2 Most recent comment from PenciDesign:Hi,1 & 3/ You just need go to Posts > All Posts > delete the demo post "Hello World". That's default posts from WordPress, you can remove it.2/ You need to create a menu for your site, please go ... Paavokek Penci recipe showing non-existent nutrition factsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:41pm   2 Most recent comment from PenciDesign:Hi,1/ I've tried to Print your recipe and I didn't see the nutrition facts - check this image: http://prntscr.com/ownjnf2/ For google validate, if you don't have that values, all your ... wstrading Top InstagramClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 8:28am   10 Most recent comment from SBpov:Thank you for explaining this. I did the plugin and it's working. But yes, I would definitely prefer a fix on the original theme plugin in the upcoming updates. Less plugins on my site, the be ... BuffaloWeb Video thumbnail does not work for video post formatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:48am   9 Most recent comment from PenciDesign:Hi @natassiaashley,You need to use video URL format like this: https://www.youtube.com/watch?v=20WbZFW00ng NOT: https://youtu.be/20WbZFW00ng In next times, please create a new ticket - don't put ...