Public Tickets
camrynderman
theme installationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 14, 2019 at 3:46am
2
Most recent comment from PenciDesign:Hi,Your installation was wrong. You need to extract the download package and use soledad.zip file for your install.Please check more on this guide.Best Regards,PenciDesign
shuyang0129
Code snippet with syntax highlightingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 14, 2019 at 3:39am
2
Most recent comment from PenciDesign:Hi,Can you show me an example for your requirement?Best Regards,PenciDesign
perlboy
Add Slack Social IconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 14, 2019 at 2:58am
4
Most recent comment from PenciDesign:Yeah, we've added it in the latest updates Let's update and enjoy it.Don't forget to give us a 5star rating on https://themeforest.net/downloads It will be our honorThank you so much ...
Meilenfabrik
The comment count and author name is still visibleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2019 at 7:58pm
1
Most recent comment from Meilenfabrik:Ok, I found now all the hide options!You can close the ticket! Thanks!
MircoDiMarcello
Instagram feed widget not workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2019 at 1:30pm
8
Most recent comment from MircoDiMarcello:Problem solved. It was due to the SG Optimizer plugin. Turning it off now everything works. Thanks for your patience.
Adrianne
SidebarsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2019 at 6:29am
3
Most recent comment from Adrianne:Thank-you, I will check them out!
thebeaderchef
Little Issues on Post Page and Mega MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2019 at 3:52am
2
Most recent comment from PenciDesign:Hi,Thank you for loving our theme.1/ That's related posts from Jetpack plugin - let's check and deactivate this from Jetpack.2/ This is social sharing from Jetpack plugin also3/ You can chan ...
Adam Kaminski
author and dates on homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2019 at 5:02pm
3
Most recent comment from Adam Kaminski:Fantastic, thank you!
Rony Canales
Social Sharing Icons MissingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2019 at 8:38pm
2
Most recent comment from Rony Canales:UPDATE: It is fixed now. I had to enable Fontawesome Version 5 and the icons reappeared.
genevive42
Static Home PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2019 at 3:17pm
2
Most recent comment from PenciDesign:Hi,Yeah, this theme supports 3 ways to setup the homepage.If you want to use static homepage, you can use Elementor or WPBakery Page Builder.You can check more on guide here - use WAY 1 or WAY 3:http: ...
craigdeanstudio
Blog PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2019 at 4:01am
2
Most recent comment from PenciDesign:Hi,Seem you've figured out about this. I see no any sidebar appears on your blog page now.Also, I recommend you setup the blog page by do following steps:1/ Go to Settings > Reading > Blog Page ...
stepupforstudents
Popular postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2019 at 3:16am
3
Most recent comment from PenciDesign:Hi,Please try visit view all posts and it will appears on the popular posts.It seems your other posts doesn't exists any view.Best Regards,PenciDesign
stepupforstudents
Smart sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 11, 2019 at 4:00pm
2
Most recent comment from stepupforstudents:I was able to find it, so please close this ticket. Thanks!
CynthiaGraphics
Expert length on Standard and Classic post not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 11, 2019 at 11:39am
9
Most recent comment from CynthiaGraphics:Thank you so so so much again for your help and for the theme :D
GFujioka
Elementor and SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 11, 2019 at 6:14am
3
Most recent comment from GFujioka:So weird. I just went to make you a video. I had changed the page to Elementor Canvas because I decided to start from scratch without header and footer and it worked. Thanks though.