Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

awezzome Featured Slider on Mobile & DesktopClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 22, 2019 at 3:32pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currentlty this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign vaszeit MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 22, 2019 at 4:20am   5 Most recent comment from vaszeit:Thank you. Looks this has fixed it. siljespiser Wordpress ipad version does not support penci recipe plugin on blog posts?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 22, 2019 at 2:54am   2 Most recent comment from PenciDesign:Hi,That's ipad interface from Wordpress.com.I think you should contact with Wordpress.com support and ask them how to edit meta boxes on ipadIt's not issues related with the theme itselfBest ... klkroeger WP Bakery Plugin Needs UpdatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 22, 2019 at 2:50am   2 Most recent comment from PenciDesign:Hi,Please do following this guide to know how to update WPBakery Page Builder.1/ Download latest version of WPBakery Page Builder from this URL - click to download it. 2/ Go to Plugins > All Plu ... serzhsharapa Categories on home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 21, 2019 at 4:02pm   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.Unfortunately, currently this theme doesn't support for add categories on that places. Because that place is too small to display more categories - It doesn' ... akash4435 Featured image in Single PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 21, 2019 at 3:58pm   2 Most recent comment from PenciDesign:Hi,1/ You can hide featured images auto appears on the single post pages via Customize > Single Post Options > Hide Featured Image on Top.After that, you can add that feature image from your media to ... tkdidier Feature Image SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 21, 2019 at 4:39am   2 Most recent comment from PenciDesign:Hi,1/ Because I see you have a custom css: .widget ul.side-newsfeed li { list-style-type: none; margin-bottom: 12px; padding-bottom: 12px; margin-left: 0; position: relative; } It ... obit8 Demo importClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 21, 2019 at 3:43am   2 Most recent comment from PenciDesign:Hi,Please go to Dashboard > Settings > General > and make your config look like this image.After that, check this video tutorial to know how to setup homepage magazine like we did on Simple Minimal de ... rahulprashant Google Speed InsightsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 20, 2019 at 9:22am   7 Most recent comment from rahulprashant:OK Thank you. nitzan19 Activate comment section in postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 20, 2019 at 9:05am   21 Most recent comment from PenciDesign:Hi,I've said with you - we don't support for display Name field on Footer SignUp Form.If you want to do that, it just can be display 3 fields on 3 rows. Can't display name & email on t ... Alan Young Default font sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 20, 2019 at 9:02am   2 Most recent comment from PenciDesign:Hi,You can try add more this code to Customize > Custom CSS to do that: .post-entry p, .wpb_text_column p{ font-size: 18px; } Change number 18 to value as you want.Best Regards,PenciDesign dayukie Install the updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 20, 2019 at 8:59am   2 Most recent comment from PenciDesign:Hi, We just update the WPBakery Page Builder plugin to latest version. The theme doesn't update Envato notice wrong about thisso, let's ignore it. In next times, if have updates, you can ch ... tkdidier Single Post Paragraph FeaturesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 20, 2019 at 3:00am   2 Most recent comment from PenciDesign:Hi,Please use "Classic" element to get the same editor - not use "Paragraph" element.Check this image.Best Regards,PenciDesign travelinginperu Theme installation errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 20, 2019 at 2:58am   2 Most recent comment from PenciDesign:Hi,You need to extract the .zip download package and use soledad.zip file for your install.Please check more on this guide.Best Regards,PenciDesign juanmmontenegro Need to change a logo image to httpsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 20, 2019 at 2:42am   2 Most recent comment from PenciDesign:Hi,Thank you, we're fine.No - That's not error.You need to update your logo images via:Customize > Logo and Header Options > "Logo for Vertical Mobile Nav"Best Regards,PenciDesign