Public Tickets
fabibani
Importing ContentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 16, 2019 at 3:23pm
2
Most recent comment from PenciDesign:Hi,I can see you've imported magazine style. Is it ok now?Best Regards,PenciDesign
craypen peng
Category descriptions on web pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 15, 2019 at 5:55pm
9
Most recent comment from craypen peng:Thank you again!
Hormonecrazy
featured image posting with copy linkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 15, 2019 at 5:10pm
2
Most recent comment from PenciDesign:Hi,We've said about this issue in the documentation for Soledad theme here - please take it a look.Best Regards,PenciDesign
Fjura
Bigger text for Soledad Related Post widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 15, 2019 at 4:20pm
2
Most recent comment from Fjura:Sorry, please close this ticket, the css works.
bellz
Featured boxesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 15, 2019 at 2:09am
2
Most recent comment from PenciDesign:Hi,Please check video from my attach to know how to config it.Best Regards,PenciDesign
tkdidier
Popular Posts on HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 15, 2019 at 2:00am
2
Most recent comment from PenciDesign:Hi,Seem you've changed homepage popular posts section display the top hereIt's not related with popular posts you're using on the sidebar. To change on the sidebar, you need go to Appea ...
monalisat
Structured data for video contentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 14, 2019 at 4:38pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for video schema data..We will consider to add more this feature in the future updates.Best Regards,PenciDesign
Victoria
error with the portfolioClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 14, 2019 at 4:32pm
2
Most recent comment from PenciDesign:Hi,Please try go to Dashboard > Settings > Permalinks > and click "Save Changes" button to update the permalink for Portfolio.In next times, please use English because we don't know other languag ...
beforeikickittravel
alt attributeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 14, 2019 at 4:20pm
6
Most recent comment from PenciDesign:Hi,
As you can see it appears - so, that's issues has solved. You can ignore all issues related with alt on images.
Best Regards,PenciDesign
merakiexplorer
layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 14, 2019 at 10:01am
7
Most recent comment from merakiexplorer:Thanks
Valhalleim
Calendar and ReviewsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 14, 2019 at 3:44am
4
Most recent comment from PenciDesign:Hi,1/ Unfortunately, currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.2/ Please make sure you've installed Woocommerce plugi ...
Cynserity
Setup- Slider & ThumbnailsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 14, 2019 at 2:48am
3
Most recent comment from PenciDesign:Hi,I can't login to your site by use the information as you sent.But, I think I don't need to login for your site. With this issue, seem you've enabled lazyload images from Jetpack or ...
vincemat01
Homepage LayoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 13, 2019 at 4:14pm
2
Most recent comment from PenciDesign:Hi,You can check this video tutorial to know how to config homepage magazine by use customizer.And if you're using featured category: XXX for example on the homepage and want to make the ads di ...
vincemat01
Post HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 13, 2019 at 4:11pm
2
Most recent comment from PenciDesign:Hi,If you use default settings from WordPress - you don't need to do anything.Let's go to Dashboard > Settings > Reading > and make sure your config look like this image.Best Regards,PenciDe ...
receivet
Sidebar missing in amp versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 13, 2019 at 7:49am
2
Most recent comment from PenciDesign:Hi,As I see you're not use our AMP plugin. You're using another plugin for create AMP - so, please check settings from that plugin.Best Regards,PenciDesign