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Public Tickets

CalculatedTraveller Social Pug AMP not displaying correctlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 11, 2019 at 12:58pm   5 Most recent comment from CalculatedTraveller:Thank you so much! That worked well. I'm now using the Penci Amp builtin share buttons instead.I really appreciate your willingness to help. Great support! nitzan19 RTL problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 11, 2019 at 3:28am   3 Most recent comment from PenciDesign:Hi,1/ Please set background for header via Customize > Colors for Header > Header Background Image.2/ Please change align for it via Customize > Colors for Homepage > Homepage Heading Latest Posts Ti ... tajmahal222 Child Theme Error Not ChangingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 10, 2019 at 2:31am   2 Most recent comment from PenciDesign:Hi,You can check this guide here to know how to change the demo style:http://soledad.pencidesign.com/soledad-document/#import3 - on "How to change your site to another demo style?"Best Regards,PenciD ... Susana65 Slider RevolutionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 4:24pm   3 Most recent comment from PenciDesign:Hi,Seem that's issues come from Slider Revolution itself. You can see here:https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments?page=933#comment_21097714Thos ... beforeikickittravel Uploaded Soledad incorrectlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 4:17pm   10 Most recent comment from PenciDesign:Hi,Please go to Appearance > Menus > and use "Custom Link" to create a home menu item.Check this image: http://prntscr.com/nmhb19on URL, fill:    http://beforeikickittravel.comBest Regards,PenciD ... nitzan19 cant disable instagram footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 4:15pm   2 Most recent comment from PenciDesign:Hi,To remove footer instagram, please go to Appearance > Widgets > on sidebar "Footer Instagram" > remove widget "Instagram Slider Widget" inside that sidebar.For change order/edit widgets inside side ... CEDRIC VIDEO CATEGORYClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 7:34am   2 Most recent comment from PenciDesign:Hi,That website use a static page and set it's homepage.You can do that by use WPBakery Page Builder to config your homepage.Check this guide to know how to get WPBakery Page Builder.And check th ... bolbic tags are not displayed on postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 2:49am   2 Most recent comment from PenciDesign:Hi,With most of the WordPress theme - the tags will be display at the end of posts content. And our theme display it like that also - you can see it here:http://prntscr.com/nm9d8xBest Regards,PenciDes ... Squeakerfish iconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 2:41am   3 Most recent comment from PenciDesign:Hi,Please try install plugin Really Simple SSL to fixed that issue.Best Regards,PenciDesign vayaruta Remove logo from postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2019 at 2:38am   4 Most recent comment from PenciDesign:Hi,1/ Please add more this code to Customize > Custom CSS to display logo on the homepage only: #logo{ display: none; } body.home #logo{ display: block; }2/ Can you tell me where do you want to put t ... ccatherine Mixed contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2019 at 8:37pm   3 Most recent comment from ccatherine:Thank you for your response. Your reply fixed the issue. happy harris loading picturesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2019 at 3:27pm   2 Most recent comment from PenciDesign:Hi, This issue caused by you've enable lazyload images from Jetpack or WP Rocket Plugin or use a plugin to create lazyload images.Let's find and deactivate it.This theme already supports for ... MrOli3000 404 error on demo import - Using WAY 2Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2019 at 3:22pm   2 Most recent comment from PenciDesign:Hi,Strange, please try:1/ Deactivate all plugins and try it again.2/ Increase the memory limit for your hosting by do following this guide:https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory- ... beastmaster_photography Image Optimization for Photography BlogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2019 at 3:23am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.1/ Yeah, of course - all premium WordPress theme has this feature. We need to crop images to make sure it will display fit for all spaces on your site. Most of custom ... cleanketolifestyle Penci Slider 2Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2019 at 3:14am   4 Most recent comment from PenciDesign:Hi,For mobile, you can add more this code: @media only screen and (min-width: 1169px) { .pencislider-container .pencislider-content .pencislider-title span{ font-size: 24px; background: rgba( 255, 143 ...