Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Fjura Video embedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2018 at 2:25pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature..Best Regards,PenciDesign torajiro Site name without Logo imgClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2018 at 11:40am   3 Most recent comment from torajiro:Thank you for answering!It's good that found out this theme support for Text Logo. Now I can take an another step.Thank you! Alexhuon Disappear Date in Google SERPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2018 at 8:06am   7 Most recent comment from Alexhuon:Thanks for your update and if you got any solution, please advise accordingly. PuckDS Changing the accent color at onceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2018 at 4:24am   2 Most recent comment from PenciDesign:Hi,Yeah, you need to access to Customize > Colors Options: Colors General, Colors for... and change the current accent to color as you want.Best Regards,PenciDesign SheWillHeal Post Button ColorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2018 at 4:13am   4 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .vc_btn3.vc_btn3-color-juicy-pink.vc_btn3-style-flat:focus, .vc_btn3.vc_btn3-color-juicy-pink.vc_btn3-style-flat:hover, .vc_ ... Lisa Tait Changing fontsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2018 at 2:53am   8 Most recent comment from PenciDesign:Glad when your issues solved.  If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor  Thank you so much in advance ... kristin leigh Slider not showing upClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2018 at 2:06am   2 Most recent comment from PenciDesign:Hi,As I see you do using Featured Video on your homepage - It will make your slider doesn't display.If you want to use Featured Slider, please go to Customize > Featured Video Background Options > an ... Jasmin Doumerc SignUp Form SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2018 at 4:32pm   3 Most recent comment from Jasmin Doumerc:Thank you so much!!!  sportinjurymatt Featured Sliders not appearing selected in appearance/customiseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2018 at 2:11pm   4 Most recent comment from PenciDesign:Hi, Please try deactivate all plugins and check it again. After it work, let's enable each plugin to check what's plugin caused this issue. Best Regards, PenciDesign sportinjurymatt Featured Box SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2018 at 11:22am   10 Most recent comment from sportinjurymatt:Awesome. Thank you for your help. After clearing cache it worked. Many thanks!  Carolyne Primary MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2018 at 3:59am   2 Most recent comment from PenciDesign:Hi,Please check options for Colors from the theme via Customize > Colors for ....For change colors for primary menu, please check options for it via Customize > Colors for HeaderBest Regards,PenciDesi ... mythologica Exclude category from featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2018 at 3:04am   4 Most recent comment from PenciDesign:Glad when your issues solved. If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor  Thank you so much in advance an ... asteriamedia duplicate title tagClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2018 at 3:00am   2 Most recent comment from PenciDesign:Hi,Please install Yoast SEO plugin and check this guide to know how to fix it:https://kb.yoast.com/kb/how-do-i-fix-duplicate-meta-tags/Best Regards,PenciDesign better_in_violet Right align menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2018 at 2:30am   2 Most recent comment from PenciDesign:Hi,Unfortunately, that's impossible.Best Regards,PenciDesign Jeanette Uploading af mediaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2018 at 12:49am   15 Most recent comment from Jeanette:Dear PencilDesign, Thank you very much for your help.I have now updated my google analytics. Thank you!Victoria